URGENT: Workflows executing on their own with no trigger, consuming tasks and sending data

Hello Pabbly team,

My accounthas a severe and urgent problem , all of my Pabbly Connect workflows are being executed repeatedly without any trigger from my side. No trigger event was fired by the source systems, yet the task history shows continuous executions across every workflow.

Consequences:

• The final actions of the workflows (sending messages, emails and writing data) are actually running and reaching my customers and contacts.
• Task consumption on my plan is exploding with executions I never requested.

What I have already checked on my side:

• No recent changes to triggers, schedules or webhooks.
• I did not use the bulk re-execute function in the task history.
• [I have already disabled the workflows manually / The workflows keep running even after being disabled]

I urgently request that you:

1. Immediately stop all executions on my account from your side.
2. Identify the root cause: which trigger or process is generating these executions.
3. Refund the tasks wrongly consumed during this period.

they have issue in their system

i have same problem.

sure this issues come from pabbly system.

because facebook lead center is normal.

hope pabbly team can fix before tomorrow.

Hello,

Thank you for reaching out and sharing the details of the issue you are facing. We completely understand the seriousness of the situation and sincerely apologize for the inconvenience caused.

Please note that the current version of Facebook Lead Ads has been deprecated by Meta, which has led to unexpected behavior in the existing integration. Our Technical Team is already aware of this issue and is actively working on a fix.

We assure you that we will inform you immediately once the issue is resolved. In the meantime, we truly appreciate your patience and understanding.

Hello there,

I would like to inform you that the issue has now been resolved with the Facebook Lead Ads: New Lead trigger. Please check on your end and confirm if the trigger is working as expected.

If the issue still persists, please let us know, and we will be happy to assist you further.

Hello there,

I hope this message finds you well. I’m following up on my previous message. Further, this is our last follow-up. This Forum thread will be closed automatically as we have not received a reply. You can start a new thread or email us at support@pabbly.com to raise your concern.