No data error again

[valuefocusre]

Hello, I got the no data error again.
I need to conneect google contact to another app. Some google contacts have 1 phone number, some have 2.
I followed the advice from this post https://forum.pabbly.com/threads/workflow-error-no-data-cant-use-router-in-the-middle-step.10635/
and setup the flow to handle 2 phone numbers for the contact.
However when there is only 1 phone number for the contact, Pabbly shows "the step has error" again and doesn't pass any phone number data through.

What shall I do so that when there is 1 phone number, Pabbly pass 1 phone number to the receiving app; when there are 2 phone numbers, Pabbly passes 2 phone number?

Please help.
Thank you
Lan

 

[valuefocusre]

btw, the end result is that Pabbly doesn't pass any phone number through to the receiving app

 

[Pabblymember11]

Hey @valuefocusre

Seems like you have done some changes in the trigger response, so kindly capture the webhook response once and then try again.

 

[valuefocusre]

It doesn't work. Please help. I re-captured the webhook response, but this time, the contact doesn't have 2 phone numbers but only 1 phone number. So it triggered the same pabbly step error b/c phoneNumber1 does not have any data. Plus this contact doesn't have an address, and the step to handle the address data also shows error "No Data" - see the attached.

 

[valuefocusre]

If Pabbly can not handle the fact that a contact may have 1 or more phone numbers/emails/addresses/websites, no-data error springs up like crazy. Its feasibility is seriously questioned as a data sync tool.
Question: Can we add a simple Pabbly function to tell if the value doesn't exist, it's blank. Is it possible to end this frustrating hassle forever? Thank you

 

[Pabblymember11]

Hey @valuefocusre

You can use the Default Value action step where you can pass the data in case the mapped values don't appear in the execution.

 

[valuefocusre]

I added the default value step. Pabbly worked briefly and it stops again working with the same issue - the field doesn't have data.
Please see the attachment, thank you, Lan

 

[Pabblymember11]

Hey @valuefocusre

Please do not capture the webhook again and again. If you capture the response, you would also be required to map the field every time.

 

[valuefocusre]

Thank you very much for the tip!