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Not executed all steps

Sanjoy

Member
I create a Workflow
Trigger - Convertkit New Form Subscriber
Action 1 - Google Sheet
Action 2 - API to a WhatsApp Sender

It's working fine, but last 2 days I observe that in some cases Last Name and Mobile fields do not go to Action 1 - Google Sheet and Action 2 - API
As a result Google Sheets is not updated properly

1679390743069.png


Workflow Link :
 

Supreme

Well-known member
Staff member
Hey @Sanjoy

Please share a task history Id for reference where you have noticed a such pattern so that we can look into it.
 

Sanjoy

Member
Task History ID -

IjU3NjAwNTZkMDYzNTA0Mzc1MjY0NTUzNDUxMzM1MTYzNTQzMSI_3D_pc​

Executed at Mar 21, 2023 19:28:23

Task History ID -

IjU3NjAwNTZkMDYzNTA0MzU1MjZiNTUzNTUxM2I1MTZiNTQzNyI_3D_pc​

Executed at Mar 21, 2023 13:46:08
 

Sanjoy

Member
I observe that Convertkit does not trigger correctly.
Sometimes it does not trigger the Last name and Mobile No

This task history does not trigger Last name and Mobile No
Task History ID -

IjU3NjAwNTZkMDYzNTA0MzU1MjZiNTUzNTUxM2I1MTZiNTQzNyI_3D_pc​

Executed at Mar 21, 2023 13:46:08

This task history triggers Last name and Mobile No Properly
Task History ID -

IjU3NjAwNTZkMDYzNTA0MzU1MjY1NTUzMDUxMzQ1MTZiNTQzOSI_3D_pc​

Executed at Mar 21, 2023 14:29:19
 

Sanjoy

Member
Got the Solution.

I create a DELAY of 3 Min after Convertkit Trigger.
Then add an Action Convertkit Find Subscriber
Then pickup data from Find Subscriber.
Hope it will work fine.
 
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