Pabbly Thrivecart integration issue

[curiousian]

Hi, I connected Thrivecart with FluentCRM using Pabbly. The integration is mapped for the sale of a specific product I have in Thrivecart. Yet, I nonetheless noticed events are being triggered for other product purchases that are not mapped in the integration.
Example: I have products A and B. The integration is programmed in a way that when someone purchases product A they get an email from FluentCRM. I have been getting messages from clients who did not purchase product A, but rather had a transaction come through for product B, and they still received the automated emails for product A.
Am I missing something? Anyone has had this kind of issue?
Thanks!

 

[Pabblymember11]

Hey @curiousian

If you only want to get the details to be forwards who have purchased the Product A/Product B, you can use a filter module before the Fluent CRM action.

For a better understanding of the Filter Module please refer to our tutorial video -

Moreover, if you want both products details to be get forwarded further and did a specific action, you can use the Router Module -

Please try this at your end on your workflow and let us know if you face any issues.

 

[curiousian]

@Supreme Verma ,
Thank you for the information. Makes a lot of sense indeed. I have configured it and will give it a try today.
Very helpful videos to learn about the numerous features. Makes me feel like I have much to learn about Pabbly!
Regards