Reddit Flow Is Failing

[Jock]

The flow that posts from our magazine to reddit is faililng consistently. Can support please help.

 

[Pabblymember11]

Hey @Jock

Kindly share the task history id from your workflow in which you are getting failed Reddit action step.

 

[Jock]

where do i get that?

 

[Jock]

IjU3NjcwNTZm.

 

[Pabblymember11]

Please allow us some time, we are currently looking into it.

 

[Jock]

Ok no problem

 

[Pabblymember11]

Hey @Jock

As we have checked your tasks history Id, we couldn't find any error in the data flow.

If you are having trouble getting the response from your trigger event then kindly recapture the webhook response once. Perhaps your webhook URL might not be intact in your triggering application.

 

[Jock]

how do i do that?

 

[Pabblymember11]

Hey @Jock

Kindly follow the given steps once to capture the webhook response from your "StoryChef" account.

- Login to your StoryCheif account
- Go to your relevant Workspace
- Navigate to the top right dropdown > Channels
- Click on Custom Website
- Click on Add New Destination button
- Copy the Webhook URL above & paste it under the webhook field.
- Save the Settings

Kindly try this at your end and then make a test submission by Publishing, Editing or Deleting a Story.

 

[Jock]

I done all that and it is only publishing a test, it is not publishing the article.

 

[Pabblymember11]

Hey @Jock

Could you please record a short video on how you are capturing the webhook response?

 

[Jock]

Screen Capture on 2022-11-24 at 11-41-19.mp4

Shared with Droplr

d.pr

 

[Pabblymember11]

Hey @Jock

As we can see from the video you didn't capture the webhook response at all, please capture the webhook response from your StoryChef account.

 

[Jock]

Hey @Jock

Kindly follow the given steps once to capture the webhook response from your "StoryChef" account.

- Login to your StoryCheif account
- Go to your relevant Workspace
- Navigate to the top right dropdown > Channels
- Click on Custom Website
- Click on Add New Destination button
- Copy the Webhook URL above & paste it under the webhook field.
- Save the Settings

Kindly try this at your end and then make a test submission by Publishing, Editing or Deleting a Story.

This does not make sense, i thought i did that. Can you show a screencast.

 

[Jock]

Screen Capture on 2022-11-30 at 15-51-28.mp4

Shared with Droplr

d.pr

This does not make sense, i thought i did that. Can you show a screencast.

Screen Capture on 2022-11-30 at 15-51-28.mp4

Shared with Droplr

d.pr

 

[PabblyMember4]

Hey @Jock

Could you please try the same scenario using webhook.site and let me know if you are able to receive the notifications?

Webhook.site - Test, transform and automate Web requests and emails

Instantly generate a free, unique URL and email address to test, inspect, and automate (with a visual workflow editor and scripts) incoming HTTP requests and emails

webhook.site

 

[Jock]

Hey @Jock

Could you please try the same scenario using webhook.site and let me know if you are able to receive the notifications?

Webhook.site - Test, transform and automate Web requests and emails

Instantly generate a free, unique URL and email address to test, inspect, and automate (with a visual workflow editor and scripts) incoming HTTP requests and emails

webhook.site

Ok i am not all that informed on how to do these. You keep asking me to do things on one line with no real help or instruction. In reality, your support is not entirely professional as you are expecting me to know how to use this. A screencast on video would be far superior than written text that assumes i know what you are on about.

 

[Pabblymember11]

Hey @Jock

Sorry for the inconvenience, but we have checked the webhook data from StoryChef on Webhook.site and it seems like data is not being pushed from StoryCheif at all.

Though we have contacted them for the same and would recommend you to check with their team for the same.

 

[Jock]

Now that finally makes sense, would it be better to not use them and use wordpress instead?

 

[Pabblymember11]

Hey @Jock

Yes, you can try Webhook by Pabbly trigger event to capture the webhook response from the StoryChief account. If WordPress supports StoryChief webhook triggers.