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Regarding Respond Io

Sketra

Member
Can you please add to use Approved templates in Respond io.

At present we can't fetch the Template messages for send to customer.
We only have limited options as attached. Please check and revert back with updating.

If there's any other option kindly let's know.
Because only Pre approved template messages can open a new chat in Respond Dashboard.
 

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Sketra

Member
We add a request there. Can you please let us know how much time your team will take to make it working
 
P

Pabblymember11

Guest
We add a request there. Can you please let us know how much time your team will take to make it working
That could take time as the integration team will first have to check the compatibility of supporting templates and if the corresponding API are being provided or not by Respond.io team.
 

optired

Member
This issue should be similar to this post too:

May I check fi there are any new updates as it has been more than a year?
 
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