Request to Restore My 10,000 Daily Email Limit

Status: Closed · Asked by Centro de Actualización Académica on · 0 views

Centro de Actualización Académica — Question ·
Hello, could you please restore my daily sending limit to 10,000 emails? I usually send only one email per week to all my clients, so a limit of 2,500 per day does not work for me. I would appreciate your help resolving this today. Thank you.
Pabbly Support — Reply ·

Hello,

Thanks for reaching out.

In Pabbly Email Marketing, your daily Send-With-Us limit isn't set manually — it scales automatically based on your sending reputation and account health. It appears your account is currently at Tier 2 (2,500/day), and the system will automatically raise it to Tier 3 (5,000/day) and Tier 4 (10,000/day, your full plan limit) once healthy sending metrics are met.

To move up a tier, the system looks for:
- Sending to roughly 80% of your current tier's daily limit
- Hard bounce rate under 0.5%
- Soft bounce rate under 2%
- Spam complaint rate under 0.1%

Once these conditions are met, your tier upgrades automatically within a few hours after your campaign completes. A good approach is to send to a batch of your most engaged contacts so metrics stay healthy, and the limit will rescale upward on its own.

One quick note: if you send only one campaign per week, note the tier system also looks at consistent utilization of your current limit, so regular healthy sending helps the account progress faster.

Thanks & Regards,
Arshil Ahmad
🌐 Pabbly.com

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