• Instructions to Ask a Question

    Click on the "Ask a Question" button and select the application for which you would like to ask questions.

    We have 5 different products namely - Pabbly Connect, Pabbly Subscription Billing, Pabbly Email Marketing, Pabbly Form Builder, Pabbly Email Verification.

    The turnaround time is 24 hrs (Business Hours - 10.00 AM to 6.00 PM IST, Except Saturday and Sunday). So your kind patience will be highly appreciated!

    🚀🚀Exclusive Discount Offer

    Just in case you're looking for any ongoing offers on Pabbly, you can check the one-time offers listed below. You just need to pay once and use the application forever -

    🔥 Pabbly Connect One Time Plan for $249 (🏆Lifetime Access) -  View offer 

    🔥 Pabbly Subscription Billing One Time Plan for $249 (🏆Lifetime Access) - View offer

Respond.io Create or Update Contact ?


Right now on Pabbly for the Respondio app, there are separate actions: "Create Contact" and "Update Contact".

Is Pabbly able to follow Zapier to have a combined action of "Create Contact or Update Contact"?

The idea is to let the action step search for a contact first, if it don't exist, only then create the new contact. If it exisits, then only update it.



  • screenshot-2023-02-17-at-11-07-51-am.png
    241.5 KB · Views: 56


Well-known member
Staff member
Hey @opotired

Is Pabbly able to follow Zapier to have a combined action of "Create Contact or Update Contact"?
Currently, the platform does not offer a combined action step. However, you can achieve the desired functionality by using the Router action step. Simply create two separate routes—one for creating a new contact and another for updating the contact.

Additionally, you can submit a feature request for the addition of this action step at the following link: https://pabbly.featureos.app/b/Feature-Request