Salesflare > Update Account - Description Not Working

[jmmarketing]

Hey Team,

Caught an issue today. I have a flow set up where after a trigger I will check to see if a contact/account exists. If it does exist I use the "Update Account" workflow. Specifically the Description field of the account.
When setting up and testing the Update module I get a "Success: 1" response, but when checking the account the description is not updated.

I am guessing the JSON pushed to the salesflare API is just missing the "description" key? Could you guys take a look.

Thanks so much.

 

[ArshilAhmad]

Hi @jmmarketing,

It seems like you haven't mapped/entered anything the the Description field of 'Update an Account' action step. Please map the data in Description field and try again.

google_screen_recording_2024-01-09T19-23_28.443Z.webm

drive.google.com

 

[jmmarketing]

Hey Arshil,
Yes, you are correct.
After playing around with it I removed the description and did the "Add Internal Note" module instead.
I have recorded a video of using filler text for the description.
Also, I noticed that the Tags are not updating either. Not only do the tags not populate completely (looks like there is a limit) but when you type in the Tag manually and submit it does not update on the account.
Here is the video: https://filetransfer.io/data-package/YfXUWNqA#link

I am sure I could use the "Add Tag to Account" module, but I would rather do it all in the update. If I need to use that for now, then OK.

 

[ArshilAhmad]

Please check now if the Tags are updated or not.

 

[jmmarketing]

That worked. Looks like it needs to be in an Array format.

Thanks for the help.