Salesforce - New Contact

Hi,

I have connected my salesforce account, however when I try to find a response for new contact added it just shows as 'spinning' on Save & Send Test Response. I have attached a screenshot of this. 

I did previously speak about this last week but it still is not working.

If a new contact is added to Salesforce, I want them to then be added to mailerlite.
Thank you

Hi Harry,

Thank you for sharing the details.

Since you’re using the New Contact Added trigger, please follow these steps:

1. First, enable the workflow.

2. Then, establish the Salesforce connection in the trigger step.

3. Click on Save & Send Test Request.

4. After that, perform the same action in Salesforce -> add a new contact.

5. Once the new contact is added, Pabbly should capture the response.

If the required action is not performed in Salesforce after clicking Save & Send Test Request, the response may continue to show as spinning.

Please try the above steps and let us know if you still face any issue. We’ll be happy to assist you further.

Hi,

I've tried these steps and it still is not finding a response, I have tried this multiple times with different test contacts.

Thanks

Hi Harry,

Thank you for trying the suggested steps and sharing the update.

To investigate this further, please send the workflow link of the recently performed workflow along with the supporting screenshots to support@pabbly.com.

Once we receive these details, our technical team will review the workflow and check why the test response is not being captured.

Hi Harry,

Just following up to check if you were able to share the workflow link and supporting screenshots with us.

Once we receive these details, our technical team can review the workflow and investigate why the test response is not being captured.

Hi Harry,

We’re following up on our previous message regarding your query. As we haven’t received a response, this will be our last follow-up, and the thread will be closed automatically.

If you still need assistance, you can email us again at support@pabbly.com to raise your concern.

Thanks & Regards,
Vinay Jain
Customer Support Associate
🌐 Pabbly.com

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