Search by keywords used inside chat messages
Status: Open · Asked by Muhammed Unise on · 0 views
Hi Pabbly Team,
I use Pabbly Chatflow for customer service. In the Inbox, the search box only finds chats by contact name or number. Is there any way to search by keywords used inside chat messages, like the WhatsApp search function? For example, I want to find all chats where a customer mentioned a product model.
If this isn't available, please let me know:
Whether it is planned for a future update
Thank you.
Hello Muhammed,
Thank you for sharing your suggestion.
Currently, searching for keywords within chat messages may not be supported in the Inbox. We request you to submit this feature request on our roadmap:- https://roadmap.pabbly.com/pabbly-chatflow.
You can also upvote similar existing requests on the roadmap to show your interest in this feature.
Your feedback helps us understand user requirements and improve Pabbly Chatflow.
