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Teachable -> Converkit tag not found

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Florian

Member
Hi community.
I have an email course that goes alongside a video course. Every time they complete a lesson they should get a new email. So if lesson 1 is completed in teachable pabbly should trigger a convertkit Tag which then sends an e-mail internally via convertkit.
So far so good all is set up. But somehow Pabbly says "tag not found" and I just can't figure out what is not working.

The screenshot attached shows the tags list on the right side in convertkit. Left is the pabbly setup. I have no clue what isn't working, the tag is set in convertkit, the lookup table maps the Tag to the Teachable lesson. The lookup runs just fine and gives back this value: "Flag - RöMail - Lesson 4 Completed"
I put it in the converkit automation, and it results in an error "tag not found" and I have not the slightest clue what is not working here!

Edit: If I set up a single rule without the listing and map the field via a filter it works. Weird. Now I don't want to set up 14 different pabbly rules :D See the 2 last screenshots
edit: deleted Screenshots
 
Last edited:

Florian

Member
This is what is displayed when I turn off "map" value, everything seems to be alright, even copy pasted the tag name and searched for it in convertkit with ctrl + f, to see if there's a typo. there isn't! Everything should work! What am I missing?
 

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Pabblymember11

Guest
Hey @Florian

You are passing the name of the tag on the Tag Id field where you need to pass the Id of that particular tag or you need to pick one from the drop-down by refreshing the field.

2022-01-14_13h17_49.png


Tag Id -

2022-01-14_13h29_18.png
 
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