Replied Team members chat filtering

[digitalfeedpurchase@gmail]

Grant Account Access for Support

1. I authorize the Pabbly Support Team to access my account for troubleshooting purposes.

WhatsApp Number

+971 50 807 6615

Email Address

[email protected]

Why is the Team‑based chat filtering option not provided in the system, even though it is essential for managing team performance, accountability, and
and workflow tracking?”

workflow tracking?”

 

[Preeti Paryani]

Hey @digitalfeedpurchase@gmail,

Thank you for reaching out.

Currently, in the Chat section, there is no option available to filter chats based on team members. However, you can view and manage conversations from the Team Queue section, which provides visibility into team-wise chat handling.

If you would like this feature to be implemented, we recommend submitting it as a feature request. Our team will review it, check its feasibility, and consider adding it in future updates.

Chatflow: New Feature Request | Pabbly

Vote or request new Pabbly features. Subscribe to get updates about new features from Pabbly.

roadmap.pabbly.com

Please let us know if you need any further assistance.

 

[digitalfeedpurchase@gmail]

Thank you for your response. This feature would greatly improve the user experience, so I kindly request that you consider adding it. The option to filter chats by team members is very important for us in Pabbly Chatflow.

 

[Preeti Paryani]

Hi @digitalfeedpurchase@gmail,

Thank you for sharing your feedback—we truly appreciate it.

We understand the importance of having a team-based chat filtering option, and we’ve noted your requirement.

As mentioned earlier, feature requests are tracked through our roadmap. If you have already submitted this request there, could you please share the link with us? It will help us highlight it directly to our team for better visibility and consideration.

Looking forward to your response.