template is still in pending

Status: Open · Asked by OnEasy Consultants on · 0 views

OnEasy Consultants — Question ·
It's been 48 hours still template status is pending only, any suggestions?
Pabbly Support — Reply ·

Hi there,

Since the template has been pending for more than 48 hours, please try the following:

  1. Go to Pabbly Chatflow → Templates → Template List.

  2. Click on Sync to fetch the latest template status from Meta.

  3. Once the sync is completed, check the template status again.

If the status still does not change to Approved, please log in to your Meta Business Suite → WhatsApp Manager → Template Library and check the template status there.

Since the template approval is handled by Meta, the status shown in Meta’s Template Library will help confirm whether the template is still under review or if there is any issue with the approval.

Thanks & Regards,
Vinay Jain
Customer Support Associate
🌐 Pabbly.com

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