Thinkific auto enroll not working

[ParkerPhoto]

I've setup a 3 step workflow as follows: Thrivecart purchase > Create User in Thinkific > Enroll User in Thinkific

The user is created. However, enrollment in the course is not completed. Here is the workflow...

Why isn't it working?

Thanks,
Chris

 

[Fagun Shah]

 

[ParkerPhoto]

Thanks for the quick response. I did as you suggested. However, it still didn't enroll user into Thinkific.

 

[ParkerPhoto]

NM. I figured it out!

 

[ParkerPhoto]

I jumped the gun! Although I was able to "enroll" it's for a free preview and not the full "paid" course. I did a test transaction with Thrivecart. Why didn't it grant full access?

 

[ParkerPhoto]

Do I need to create 2 separate workflows? One to create the user after purchase and another to enroll the user?

 

[ParkerPhoto]

Why is it showing as a "free trial"? How do I remove the trial?

 

[Fagun Shah]

You can continue with current setup, no need to setup 2 workflows. But for Trial issue let me tag pabbly team here, @Pabbly @Supreme

 

[ParkerPhoto]

Any updates; @Pabbly and @Supreme

 

[Subin]

Hey @ParkerPhoto !

Thanks for waiting.

You did not enter the "activated at" field inside your "Thinkific Enroll User" step-

As per the API Docs of Thinkific, you need to add the "activated date" in order to avoid the free trial-

So, kindly add a date in the "activated at" field and then click on "Save & Send Test Request".

It will work for you.

 

[ParkerPhoto]

@Subin , after adding the "activated at" date/time, the user is not created nor enrolled.

 

[Subin]

Hey @ParkerPhoto !

On checking upon your workflow history, we can see that the users are not getting added, because you are trying to pass already existing users again and again-

On checking further, we can see that the workflow is setup correctly, kindly do a test submission with a new email address that is not existing in your Thinkific account.

It will work for you.

Do check and let us know if this works for you now.

 

[ParkerPhoto]

Hello @Subin , I tried a new email address, and it does not work. Instead of adding a new user with the name and email I used, it's adding the user listed in the first action: chris parker, [email protected]. It will not add a user with the name and email I use during checkout.

 

[Subin]

Hey @ParkerPhoto !

We have updated your workflow, kindly do a test submission now with a new data, it will create and enroll the user for you now.

 

[ParkerPhoto]

Hello @Subin

User added. However, enrollment did not work...

 

[Subin]

Hey @ParkerPhoto !

Kindly check on the image below-

Kindly do a test submission now, it should work for you.

 

[ParkerPhoto]

It's working now! Thank you!

 

[zest83]

Hi
I'll be enrolling users into ThinkIFIC using custom domain as well

Surely I'll go through similar challenges
Possible to share the workflow so I don't go through the same issues?
It will save a lot of time for Pabbly & would appreciate if Parker wouldn't mind

 

[ParkerPhoto]

here you go; https://connect.pabbly.com/workflow...Fb1UKB2YOGlJWAlRRIlVPU2wAHwVYVWZVEAxTX3VfPQ##

 

[zest83]

Thanks @ParkerPhoto