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ThriveCart Product Price Options (aka Product Levels) not being pulled into pabbly webhook captured repsonse

spasta

Member
When someone purchases a product in thrivecart they have the option of different 'price options' aka 'product levels', but when the purchase details come into pabbly after webhook fires, the 'price options' aka 'product levels' are not shown, it only ever shows the Default Product Name/Label which does not indicate which price otpion/level they purchased. I need to know which price/level they purchased to correctly deliver the product(s). I want to use pabbly router but again, I do not have the data from ThriveCart to route with.

I can't rely on the Product Base Prices themselves bc I want to use coupons, so...

Does anyone know if there IS a way to capture the price/level of ThriveCart purchases in pabbly? If not, I guess I need to create a SINGLE Sales Page for EACH product price/level, which sucks on many levels.

Any help is appreciated!
-David
 

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ArshilAhmad

Moderator
Staff member
Hey @spasta,

Please grant me access to your workflow by adding me as a team member. This will allow me to gain a better understanding of your issue.
Once you have added me as a Team Member, do let us know the name of your workflow.
Email: [email protected]
Also, remember to revoke access once your query has been resolved.

Attaching a video for your reference:

 
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