Unable to make payment

Status: Closed · Asked by Amit Thaker on · 0 views

Amit Thaker — Question ·
Hello,

I am unable to make the payment for some reason.It keeps giving me the error "something went wrong" after scanning the QR Code for UPI. All other transactions are ging through except Pabbly Connect payent.

Can someone help ?

Thanks.
Pabbly Support — Reply ·

Hello Amit,

Thank you for reaching out.

To help us resolve this quickly, could you please reply with:

  1. A screenshot of the error message you are seeing after scanning the UPI QR code.

  2. The specific plan you are trying to purchase (e.g., Monthly/Yearly tier and task limit).

  3. Your registered Pabbly account email address ([email hidden]).

Once we have these details, we can manually generate the order on our end and send you a direct payment link so you can complete your purchase smoothly.

Looking forward to your reply so we can get this sorted for you!

Thanks & Regards,
Hrishabh
Customer Support Associate
🌐 Pabbly.com
👉 Rate your support

Amit Thaker — Reply ·

Hello Hrishabh,

PFA the details,
- Screen shots attactehd
- Its showing me Rs.4254 as due balance which i never opt for
- The error messge while making he payment is attached

- I am trying to buy Monthly - Standard plan - 10,000 monthly tasks.

Could you please get my account cleared..If all the bill are there in system as due bills- i might be charged for allof those during renewal.

THanks.

WhatsApp Image 2026-08-25 at 3.08.10 PM.jpeg

Pabbly Support — Reply ·

Hello Amit,

Thank you for providing the details and screenshots.

Please don't worry about the previously unpaid invoices—you will not be automatically charged for past unpaid invoices.

To help us generate a direct payment link for the Monthly Standard Plan (10,000 tasks/month) and ensure it is assigned correctly to your account, could you please share your registered Pabbly account email address?

Once you confirm your email address, we will generate the checkout link immediately so you can complete your purchase smoothly.

We look forward to your reply!

Thanks & Regards,
Hrishabh
Customer Support Associate
🌐 Pabbly.com
👉 Rate your support

Amit Thaker — Reply ·

sure...email : [email hidden]

Pabbly Support — Reply ·

Hello Amit,

Thank you for confirming your email address ([email hidden]).

Here is the direct payment link to complete your purchase for the Pabbly Connect Monthly Plan - Tier 1 (10,000 Monthly Tasks):

👉 Click here to complete your Monthly Standard Plan payment

Once the payment is completed, your task limit will update immediately in your account. Please let us know if you run into any further issues!

Thanks & Regards,
Hrishabh
Customer Support Associate
🌐 Pabbly.com
👉 Rate your support

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