webhook creating multiple entries

[slade84]

Hi,

My automation was working fine and then all of a sudden it's now creating 5 duplicate entries with each form submission. I'm guessing there's something wrong with the Pabbly webhook.

Any idea what the issue is? It's a webhook for Formaloo. the Automation is called Formaloo --> Sheets --> Airtable

See attached for examples.

 

[MountainManSki]

THANK YOU.

I am having the SAME problem.

Pabbly, you NEED to fix this asap. I am having the same issue. It's not always the same number of entries, either.

This is a serious problem and needs to be addressed ASAP. Does anyone know how to "ping" a pabbly support person?

 

[Pabblymember11]

Hey @slade84

Any idea what the issue is? It's a webhook for Formaloo. the Automation is called Formaloo --> Sheets --> Airtable

The reason is a webhook retry. If the destination is not accessible. Multiple attempts are made by the source application (RazorPay/Shopify) to submit the webhook.

Although it was occasionally accepting the webhook when our webhook destination was slow, it was unable to notify RazorPay that we had received the message.

As a result of Razorpay not receiving the acknowledgment. In an effort to get our attention and get the information across, it kept trying and sending webhooks again.