Webhook not triggering on “Message: sent, received” events

[enfasis]

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5218119558673

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[email protected]

Hi,
I’ve set up a webhook in Chatflow and enabled the following Webhook Events:
Message: sent, received.

When I click the “Test Webhook” button, I successfully receive the test data on my endpoint.
However, when actual messages are sent or received in the chat, the webhook does not trigger at all — no data is being sent to my webhook URL.

I’ve confirmed that:

• The webhook URL is active and working (it receives the test payload correctly).
• The webhook is enabled in Chatflow.
• The selected events are “Message: sent, received.”

Could you please check why the webhook is not firing for real message events?
Thank you!

 

[Soumya Tripathi]

Hello @enfasis
As we have checked, we couldn’t find any WhatsApp number connected in Pabbly Chatflow. If [email protected] is not your Pabbly account email address, please share the correct one.