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Search results

  1. R

    Webhooks with Tribe / Bettermode not working

    EDIT: this is now fixed (but I can't work out how to delete this thread!). Although the Test brings up an error, when deployed on the community site (a manual step that is easy to miss, and has to be done after you've configured the webhook) it then works in Pabbly. I can't get webhooks in the...
  2. R

    Telegram error "Bad Request: can't parse entities"

    I'm getting an error I don't understand for the Action Telegram Bot: Send a Text Message or a Reply with URL Button: "Bad Request: can't parse entities: Can't find end of the entity starting at byte offset 462" The latest error was for task ID...
  3. R

    Eventbrite 403 error "You do not have permission to access the resource you requested."

    I had a workflow with Eventbrite that was working fine (for Pabbly support's interest, it was this workflow; "UKOM | Eventbrite NoShow (> Spreadsheet & Gist Tag) "). However, recently it's been throwing up errors (as, I think, have other Eventbrite workflows on my account). Whereas, before, it...
  4. R

    How to add values to List Fields in Acumbamail?

    I'm trying to send new subscriber data from Simvoly to Acumbamail. Unfortunately, Acumbamail doesn't have Tags for subscribers (doh!). However, they do allow for a custom Field of the type List, which enables the user to add predefined data to a field as list options (e.g. Field = "Songs" and...
  5. R

    Can we Pause / Skip a single Step in a Workflow?

    I have a step (e.g. Step 10) of a long workflow. I want to test something without having that step running, but I don't want to delete it as it took a while to configure. Is there a way to pause / skip a single step in a workflow, without affecting the future steps? If not, can there be?! :)
  6. R

    How to update a Cell in Google Sheets to fire a new Webhook post into Pabbly

    I have a Google Sheet that is taking data from a Paperform form submission. When the sheet updates the row with the new form submission, it is firing a webhook into Pabbly, which is working fine. Let's say that the Sheet is receiving data in columns A and C, that B is blank, and that C is the...
  7. R

    Telegram Bot | Send a document/image doesn't display the image in Telegram

    I have a workflow with an Action of Telegram Bot | Send a document/image. When I run it, it attaches the image to the post in Telegram, but doesn't actually display the image with my text as a Caption: What am I doing wrong?!
  8. R

    How to add a user to a Telegram channel?

    I see that in your Features Request you've marked this functionality as being live (https://pabbly.hellonext.co/p/telegram-add-a-user-to-a-channel) However, I can't work out how to do it (doesn't seem to be the Action option?) nor can I find any help docs or vids on it. Can you please point me...
  9. R

    I keep getting "unable to parse rang" error for Google Sheets; what am I doing wrong?!

    I keep getting this error message on a Google Sheets: Update Row action step: { "error > code": 400, "error > message": "Unable to parse range: Data!A", "error > status": "INVALID_ARGUMENT" } Can you please shed some light on the problem, as I'm not sure how to fix it? (or where I...
  10. R

    Can we automate adding data to a filter?

    I have a workflow (1) that has a Filter. The filter users OR conditions to list a growing number of Email Addresses. I have another workflow (2) that sends me an email containing an email address that meets certain criteria, that, when met, means I can then add them (manually) to the Filter...
  11. R

    Can I set an automatic re Execution of workflow based on error message?

    I have a several workflows that connect to a Google Sheet. Often, I get the error message: Response not received in 15 seconds If I re-execute those partially failed tasks they invariably work the second time. 1) Is there a way I can set an automatic retry to partially failed tasks? 2)...
  12. R

    How can I convert ISO 3166-1 alpha-2 Country Codes (two letter codes) to the full country name? (with Transformer?)

    Lots of software (e.g. Simvoly) outputs countries as ISO 3166-1 alpha-2 two-letter codes (i.e. IT instead of Italy). Integromat (I think) have a function in their Transformer module that will allow for the input/output of Countries based on the full name or two-letter code. Does Pabbly have...
  13. R

    Is there a way to get a WordPress author's email from a Post Creation or Post Publication action?

    I'm trying to set up an automation whereby when a user creates a post in WordPress, I'm able to grab their email address. I've managed to get the Post ID and the Post Author ID but can't work out how to then get their email address from it. Is it possible? If so, how?
  14. R

    Add "Send Email" as an Action for Gist

    Is it possible to have an Action to simply "Send Email" in Gist? Similar to the Send Email in Gmail Action, where we can compose the email to a dynamic template, pulling in data from previous Pabbly workflow steps, but to send it with Gist instead? Is that possible?
  15. R

    With the Gmail Action Send Email can we have Alias email options added please?

    I have a bunch of alias emails under my Gmail account. When using the Gmail Action, Send Email, I would like to be able to choose which email address is sending the emails (not the reply-to address, but the actual send address). I know this is possible because I do it with Mailshake. Is it...
  16. R

    Can I buy pay-as-you-go task credit bundles?

    I am very happy with my plan and most months the task limit is adequate. However, on a few occasions I run out of tasks with just a couple of days of the month to go. When this happens, I only need another few hundred to a thousand extra tasks. So it's not worth me upgrading to the next task...
  17. R

    How to map multiple values when the number of values changes each time?

    I have a workflow, sending data from a Paperform questionnaire into a WordPress Page post. In order to get all the data from the form into the WP Page, I need to add each Data Title: Value pair like this: The problem I've run into is that one of the questions on the form is a multiple...
  18. R

    How to Download a File from Cloudconvert?

    I have used Pabbly to convert a file in Cloudconvert. The conversion of the file in Cloudconvert is successful, but I can't work out how to find the download link, or create an export link, so I can download the file (I actually want to add it via it's download URL as an attachment to a Gmail...
  19. R

    Is it possible to split thread a Workflow? Or reference Data already in another Workflow?

    I have a Workflow that has a Delay at the end of it, before it triggers an Email. I want to have a step before the Delay (as this step is important to happen beforehand) that uses a Filter to determine if some Criteria is met. If the Criteria is met, then this step will Trigger a Telegram...
  20. R

    How can we Search a Google Sheet for results that match multiple data points?

    I have a spreadsheet with Event ticket booking data, that includes Email (or the attendee), Venue & Date columns I would like to search that sheet to see if there are any entries that have a matching COMINATION of Email, Venue & Date data. e.g. I want to pull up any row/s that contain ALL of...
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