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  1. Preeti Paryani

    Replied Want Integration with sabpaisa.in

    Hello @overloard, Thank you for reaching out. If you would like to integrate SabPaisa, you can achieve this using our Custom Payment Gateway integration. Please refer to the documentation below for the setup process: https://www.pabbly.com/subscriptions/docs/custom-payment-gateway/...
  2. Preeti Paryani

    Open Unable to fetch Contact id using API

    Hello @DEH1, Please allow us some time to check this behavior with our team regarding fetching all contacts beyond the initial 25 records via the API. We will get back to you shortly with an update. Appreciate your patience.
  3. Preeti Paryani

    Open Unable to fetch Contact id using API

    Hello @DEH1, Thank you for getting back. Unfortunately, it is not possible to fetch a contact using a custom field (like email attribute) via the API at the moment. The endpoint currently supports only standard fields such as mobile number for direct retrieval. Hence, you will need to...
  4. Preeti Paryani

    Open Unable to fetch Contact id using API

    Hello @DEH1, Thank you for sharing the details. You can continue using the same endpoint and pass the mobile number as a query parameter (as you are currently doing). This will ensure that only the contact matching the provided phone number is returned in the response, along with its Contact...
  5. Preeti Paryani

    Open Unable to fetch Contact id using API

    Hello DEH1, Thank you for sharing the details. It appears that the response already contains the Contact ID (_id). However, the endpoint you are using (/contacts) is meant for listing contacts, which is why it is returning a paginated list (e.g., 25 contacts) instead of a specific contact. To...
  6. Preeti Paryani

    Replied Team members chat filtering

    Hey @digitalfeedpurchase@gmail, Thank you for reaching out. Currently, in the Chat section, there is no option available to filter chats based on team members. However, you can view and manage conversations from the Team Queue section, which provides visibility into team-wise chat handling...
  7. Preeti Paryani

    Replied Suggestion -- Resend Message option should be there.

    Hi Deepak, Thank you for your suggestion. Currently, the resend/retry functionality is available for broadcast messages, where failed messages are automatically retried. However, this feature is not available for normal messages at the moment. If you would like to have this functionality...
  8. Preeti Paryani

    Closed I keep getting errors on my Convertbox- Flodesk task

    Hi @Mpcredle, Glad to hear everything is working smoothly now! Since your concern has been resolved, we’d really appreciate your feedback: https://forms.gle/GAjS4wdPYKuhnEYV9 Google Review PS: We are closing this thread as the issue is resolved. Please feel free to reach out to us if you...
  9. Preeti Paryani

    Closed Facing Error to send Correct Data To Google Sheet

    Hi @sdanishuddin94, Glad to hear everything is working smoothly now! Since your concern has been resolved, we’d really appreciate your feedback: https://forms.gle/GAjS4wdPYKuhnEYV9 Google Review PS: We are closing this thread as the issue is resolved. Please feel free to reach out to us if...
  10. Preeti Paryani

    Replied Flow not getting triggered with matched keyword

    Hi @Hasan Jubair, Thanks for reaching out. We tested your flow, and it appears to be working fine from our end. However, we noticed that instead of simple keywords, you have added full sentences as trigger keywords. Due to this, the flow will only trigger when the exact same text (full...
  11. Preeti Paryani

    Replied Checkout Customizer: Checkbox and Radio fields render as plain labels

    Hi @sven-bo, Thank you for your feedback. At the moment, this is the expected behavior—when adding a custom field, the field label is mandatory and must be present above the options. If you would like this flexibility, we recommend submitting it as a feature request on our roadmap so our...
  12. Preeti Paryani

    Closed Facing Error to send Correct Data To Google Sheet

    Sure, please let us know how it goes.
  13. Preeti Paryani

    Closed Facing Error to send Correct Data To Google Sheet

    Hi @sdanishuddin94, The issue is occurring because you have selected the Email Content Type as HTML, but the content you’ve provided is in plain text format. To resolve this, you can choose either of the following options: Switch the content type to Plain Text and test again. Or, format your...
  14. Preeti Paryani

    Closed Facing Error to send Correct Data To Google Sheet

    Hi @sdanishuddin94, It appears that the user column data was not mapped correctly in the Code step, which caused the issue. We have now corrected this on your behalf and also mapped the Code step response properly in the Google Sheets “Add New Row” action. The workflow should work as expected...
  15. Preeti Paryani

    Replied Checkout Customizer: Checkbox and Radio fields render as plain labels

    Hi @sven-bo, It appears that options have not been added yet, which is why they are not showing on the checkout page. Kindly add the required options and test again. We checked this on our end, and it seems to be working as expected. Please let us know how it goes.
  16. Preeti Paryani

    Closed Facing Error to send Correct Data To Google Sheet

    Hi @sdanishuddin94, Thank you for sharing the workflow. We have added a Code (JavaScript) step to help you standardize the form response and avoid field shuffling issues. Please follow these steps: Go to the trigger step (Google Ads). Change the Response Format to Advanced. Click on...
  17. Preeti Paryani

    Replied Clone a product

    Hi @Edzet, Thank you for your patience. The reported issue has now been resolved. When cloning a plan, the language will now remain intact. Please test it on your end and let us know if everything works as expected.
  18. Preeti Paryani

    Replied Issue with Condition Node – Automation stops after user response

    Hi @ANA MARIA VILAS, Thank you for your patience. The issue you reported has now been resolved. The condition nodes should work correctly now. Please test it on your end and let us know how it goes.
  19. Preeti Paryani

    Closed Facing Error to send Correct Data To Google Sheet

    Hi @sdanishuddin94, Thank you for sharing the details. This issue usually occurs when the data coming from the trigger source is not structured consistently or the fields are getting shuffled, due to which the values are mapped incorrectly in Google Sheets (e.g., phone number appearing under...
  20. Preeti Paryani

    Replied Clone a product

    Thank you for sharing the screencast. We have escalated this issue to our team for further investigation. Please allow us some time to review this, and we will get back to you with an update as soon as possible. We appreciate your patience.
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