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  1. Preeti Paryani

    Unable to Access Pabbly ChatFlow App & Flow Failure During Scheduled Broadcast

    Hi @snehyoga06, Thank you for reaching out to us. We have received reports from a few users in the Indian time zone who were experiencing issues accessing Chatflow from the Indian region. However, when our team tested it at the same time, they were able to access Chatflow without any VPN. As...
  2. Preeti Paryani

    Want to send emails using pabbly email marketing.

    Hello @vivekpathak2025, Thank you for reaching out regarding your email sending limits. To ensure better deliverability and to maintain platform reputation, the sending limit is increased gradually based on your email engagement and sending patterns (such as delivery rate, open rate, bounce...
  3. Preeti Paryani

    Unable to delete a block once added, 404 Error on video tutorial page

    Hi @deepak9780097800, Please try changing the browser and let us know how it goes. At our end it is working fine. https://www.awesomescreenshot.com/video/48228046?key=3893508af8f35044f5f84da5b023a5f1
  4. Preeti Paryani

    Missing Product Name and Plan Name placeholders in invoice customization

    Hello @sven-bo, Please do not worry. Our team is actively working on improving the Pabbly subscription billing features, and you should see enhancements rolled out soon. Thank you for your patience.
  5. Preeti Paryani

    Missing Product Name and Plan Name placeholders in invoice customization

    Hello @sven-bo, Thank you for sharing the detailed explanation and screenshots. At present, it is not feasible to display both the Product Name and Plan Name together on the invoice, nor are {{ProductName}} and {{PlanName}} available as placeholders in the invoice editor or custom header...
  6. Preeti Paryani

    Chip Gateway did not return the right status.

    Hello @elonmusk, Thank you for reaching out to us. Could you please share a screenshot confirming the successful payment for the relevant subscription in Chip? Additionally, kindly check the payment details and let us know whether any Pabbly Subscription Billing subscription ID is mentioned...
  7. Preeti Paryani

    Unable to delete a block once added, 404 Error on video tutorial page

    Hi @deepak9780097800, When we tested this, the element was removed successfully. This appears to be a cache-related issue on your end. Please try clearing your browser cache or removing the block using an incognito/private browsing tab, and check if it works as expected.
  8. Preeti Paryani

    Opt in message not getting triggered

    Hey @REXY MARGARATE, It appears that you have raised the same query via email, and our team has already responded under ticket ID: 33339. Please refer to that email response and let us know if you have any further questions or issues.
  9. Preeti Paryani

    Deskera Trigger - for When Contact was Update

    Hello @mzayn, Thank you for the clarification. We’ve confirmed that Deskera Books does not currently provide a dedicated “Contact Updated” webhook. However, you can use the existing Contact Updated (CRM) trigger as a workaround...
  10. Preeti Paryani

    AI Agent in Pabbly Chatflow

    Hello @SouravG, The issue for the specific number is that the chat status was intervened. The chat status must be open to trigger a flow.
  11. Preeti Paryani

    AI Agent in Pabbly Chatflow

    Hi @SouravG, Upon checking the test chat we have noticed that the chat status was intervened. Please note that the flows only work where the status is open, refer to the attached image for a better understanding. Test Chat done by You. Test done by me
  12. Preeti Paryani

    AI Agent in Pabbly Chatflow

    Hi @SouravG, Yes, you would need a paid ChatGPT plan in order to use the AI Assistant with Pabbly Chatflow. The free ChatGPT account does not support generating or using API access, which is why you are only seeing the fallback message during chats. Once you upgrade to a paid plan and...
  13. Preeti Paryani

    AI Agent in Pabbly Chatflow

    Hi @SouravG, You’re most welcome!! Wishing you the very best of luck with your new personal project.
  14. Preeti Paryani

    AI Agent in Pabbly Chatflow

    Hi @SouravG, As highlighted in the image, to ensure the AI replies to all incoming chats (including new users), please follow these steps: Go to Settings. Open Inbox Settings. Under AI Auto-Reply Settings, enable the toggle for Enable AI Auto Replies. Click Save. Once this is enabled, the AI...
  15. Preeti Paryani

    Refill the tasks

    Hi @vivekpathak2025, Glad to be of help! As your issue has been resolved, we’d appreciate it if you could share quick feedback on the support received: https://forms.gle/GAjS4wdPYKuhnEYV9 Thank you for your time. PS: We are closing this thread as the issue is resolved. Please feel free to...
  16. Preeti Paryani

    Hotel Booking Automation

    Hello @SouravG, Thank you for sharing all the details. Based on your setup, you can achieve this use case using Pabbly Chatflow + Pabbly Connect (Knowledge Base is not required here). Here’s a high-level approach: You will need to manually update the room inventory daily in a Google Sheet...
  17. Preeti Paryani

    My flow isn't being triggered

    Hi @Jamie Webb, The flow seems to be working fine. Please note the User starts conversation trigger only works for the chat initialization message.
  18. Preeti Paryani

    Pull info from What's App. Chatflow

    Hello @Jamie Webb, If you want to use the saved contact details in the flow, you can reference them using $variable names. For example, to use the contact’s name, you can use $Name. If you face any issues, please feel free to reach out to us.
  19. Preeti Paryani

    Pull info from What's App. Chatflow

    Hello @Jamie Webb, Yes, Pabbly ChatFlow automatically captures the user’s phone number and name when they start a conversation on WhatsApp. You can directly use these details in your chatflow without asking the user to enter them again. Please refer to the attached image for a better...
  20. Preeti Paryani

    My flow isn't being triggered

    Hi @Jamie Webb, Thank you for your patience. Upon checking, this appears to be a permission-related issue. We recommend reconnecting the WhatsApp number using the WhatsApp Connect method and ensuring that all requested permissions are granted during the process. Please try this and let us know...
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