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  1. Preeti Paryani

    Coupon validity date and timezone

    Hello @sven-bo, The issue related to the validity date has now been resolved. If you select the validity date as 5-12-2025, then it will be 5-12-205 instead of 4-12-2025. Regarding the timezone, please note that the validity will work as per the UTC timezone for now. however our will work on...
  2. Preeti Paryani

    Coupon validity date and timezone

    Hello @sven-bo, Please disregard my last reply for a while. Our team is looking at it. I will update you once I hear an update from them.
  3. Preeti Paryani

    Getting an error when trying to register

    Hello @contentocean, Thank you for reaching out. The error (#100) Invalid parameter usually appears when the WhatsApp number is not fully set up for Cloud API use. Could you please confirm the following: Have you added this number inside your Meta Business Portfolio at business.facebook.com...
  4. Preeti Paryani

    webhook trigger inside the form, before submission

    Hello @deepak9780097800, Thank you for reaching out to us. At the moment, the use case you described would not be possible. A webhook cannot be triggered before the form is submitted, and no response can be sent to the webhook until the form is actually submitted.
  5. Preeti Paryani

    Replied Error Code (#131042) Message failed to send because there were one or more errors related to your payment method.

    Hello @winwithnitin, Please refer to the attached image and the following document for more info on the error and solution: https://docs.pabbly.com/s/f3b40ae7-4846-4110-8cf3-cdd0cf3467c2/doc/messaging-errors-in-pabbly-chatflow-what-they-mean-VY4pvV4Bt1
  6. Preeti Paryani

    Billing

    Hello @hellworodltechform, The separation of conversations for each WhatsApp number is an intended feature of Chatflow. This design ensures that each business number maintains its own context, allowing teams to manage conversations in a structured and organized manner. This is how the system is...
  7. Preeti Paryani

    Catalogue connecting issue

    Hello @icce.org.in As your issue has been resolved, we’d appreciate it if you could share quick feedback on the support received: https://forms.gle/GAjS4wdPYKuhnEYV9 Thank you for your time. PS: We are closing this thread as the issue is resolved. Please feel free to reach out to us if you...
  8. Preeti Paryani

    incoming message not receiving

    Hello @icce.org.in As your issue has been resolved, we’d appreciate it if you could share quick feedback on the support received: https://forms.gle/GAjS4wdPYKuhnEYV9 Thank you for your time. PS: We are closing this thread as the issue is resolved. Please feel free to reach out to us if you...
  9. Preeti Paryani

    Google Sheet with Multiple Sheets Not triggering

    Hello @natureboy, Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly. Also, please share a screencast showing the setup you did in the the Google Sheets. Please be aware that...
  10. Preeti Paryani

    In pabbly chatflow , why flow is not getting triggered?

    Hello @nayana, Thank you for the update. We tested the flow by sending a “hi” to your number, and the test triggered successfully on our end. Please note that in your earlier test, the trigger did not fire because the chat status was set to Intervened. The flow will only trigger when the chat...
  11. Preeti Paryani

    In pabbly chatflow , why flow is not getting triggered?

    Hello @nayana, It seems that the webhook from the Meta is not receiveing, due to which the new chats are not receiving and neither the flow is getting triggered. Kindly follow these steps, and configure the webhook in Meta Developer again and make sure all the toggle are turned on. Once...
  12. Preeti Paryani

    Coupon validity date and timezone

    Hello @Sven, Please disregard my previous reply to provide you with precise and correct information. I have escalated this to my team. Once they get back to me with the correct details, I will get back to you with the same.
  13. Preeti Paryani

    Coupon validity date and timezone

    Hello @Sven, Thank you for your query. In Pabbly Subscription Billing, if you select 27-11-2025 as the expiry date and the system displays Valid Up To: 26-11-2025, it means the coupon will remain valid until 26-11-2025, 11:59 PM as per your account’s timezone. At the moment, selecting a...
  14. Preeti Paryani

    Failed due to Meta policy. (#131049)

    Hello @raamanand, Could you please provide us with the Workflow URL associated with your query? This will help us investigate the problem more effectively and assist you accordingly. Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're...
  15. Preeti Paryani

    Urgent: Severe Service Issues in Pabbly Chatflow Affecting Operations

    Hello @valconinfotech, It appears that you have already raised a ticket with us via email for the same issue, and our team has responded there. Kindly reply to that email so we can continue the discussion. Ticket ID: #20043 We are closing this thread to avoid any confusion.
  16. Preeti Paryani

    In pabbly chatflow , why flow is not getting triggered?

    Hello @nayana, We appreciate you reaching out to Pabbly Support! Could you please provide us with the email associated with your Pabbly Chatflow account, along with the WhatsApp number with which you’re facing this issue?
  17. Preeti Paryani

    Adding a WhatsApp Number on Chatflow

    Hello @taxajca, Thank you for clarifying the concern. Please note that the workflow you have designed will only trigger on sending the “Pay Now” text, not when the quick reply button is clicked. If the quick reply button is used, the flow will not be triggered.
  18. Preeti Paryani

    Best Action App to send Whatsapp image message

    Hello @metalabteam, The JetAPI WhatsApp application you are currently using is a user-created app, developed and managed by the JetAPI team itself. Since the configuration and available features are controlled on their end, I would recommend reaching out to the JetAPI team directly to confirm...
  19. Preeti Paryani

    Adding a WhatsApp Number on Chatflow

    Hello @taxajca, I have tested the flow, and it seems to be working fine. Please try testing at your end using a different number and let us know if it works fine for you.
  20. Preeti Paryani

    Adding a WhatsApp Number on Chatflow

    Hello @taxajca, Could you please confirm the WhatsApp number under which you have this flow?
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