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  1. Preeti Paryani

    Webhook trigger on Subscription Pause and un-Pause

    Hello @robby666111, Thank you for the clarification. At the moment, Pabbly Subscription Billing does not offer any webhook event that triggers specifically when a subscription is paused or un-paused. These events are not yet available under the Webhook → Subscription Events list. If this...
  2. Preeti Paryani

    Adding a WhatsApp Number on Chatflow

    Hello @taxajca, Okay, let us know if you need any further assistance.
  3. Preeti Paryani

    Adding a WhatsApp Number on Chatflow

    Hello @taxajca, Thank you for sharing the screenshot. However, could you please clarify why you are trying to log in to WhatsApp Web using the number that is currently registered in Pabbly Chatflow? In my previous message, when I mentioned using the web version, I was referring to accessing...
  4. Preeti Paryani

    many a time we face issue that GST Not getting added in payout page

    Hello @Parth, Sure, please share the screenshot once you encounter the issue.
  5. Preeti Paryani

    many a time we face issue that GST Not getting added in payout page

    Hello @Parth, Could you please share more details regarding the specific issue you are facing? A screenshot or a short screencast explaining the behaviour would help us understand the problem clearly. Alternatively, we can also look into this together over a Google Meet session, and I have...
  6. Preeti Paryani

    Adding a WhatsApp Number on Chatflow

    Hello @taxajca, I have checked your concern with the team; however, there is no other way to add the number in the WhatsApp Business app besides the suggested one.
  7. Preeti Paryani

    Adding a WhatsApp Number on Chatflow

    Hello @taxajca, Thank you for your detailed message. Regarding the Blue Tick (Verified Business Badge), please refer to the official guide below, which explains the complete process and eligibility requirements...
  8. Preeti Paryani

    Review and Pay

    Hello @Aastha Enterprise We appreciate you reaching out to Pabbly Support! Could you please provide us with the email associated with your Pabbly Chatflow account, along with the WhatsApp number with which you’re facing this issue? Please be aware that to assist you effectively, we may need...
  9. Preeti Paryani

    Facebook whatapp ads chatflow with Pabbly ChatFlow

    Hello @metalabteam, Please refer to the following document and the attached image to learn more about the error you're getting and the solution too the same. https://docs.pabbly.com/s/f3b40ae7-4846-4110-8cf3-cdd0cf3467c2/doc/messaging-errors-in-pabbly-chatflow-what-they-mean-VY4pvV4Bt1
  10. Preeti Paryani

    How do I disable 'Merchant Initiated Billing' for a one-time plan so my customers don't see the future charges warning?

    Hello @adriand , The note saying: "By providing your card information, you allow Magnet Brains LLC to charge your card for future payments in accordance with their terms." comes from Stripe, not Pabbly. It appears because Stripe saves the card details for convenience.
  11. Preeti Paryani

    Need Help: “Invalid OAuth 2.0 Access Token” When Calling Facebook Graph API in Pabbly

    Hello @sonuku, Please try using the Custom API Request action under Facebook Pages to see if it helps resolve the authentication issue. If there is a specific action you would like to use that is not available in the current application, you can submit a request for it on our roadmap at...
  12. Preeti Paryani

    Facebook whatapp ads chatflow with Pabbly ChatFlow

    Hello @metalabteam, I have added an action to your workflow, which seems to have resolved the issue.
  13. Preeti Paryani

    Facebook whatapp ads chatflow with Pabbly ChatFlow

    Hello @metalabteam, The image field appears because your Chatflow template includes media. To make it work, you need to add a valid public image URL. You can upload your image to any public image-hosting tool or simply use the “Share with anyone” link from Google Drive for that specific file...
  14. Preeti Paryani

    Facebook whatapp ads chatflow with Pabbly ChatFlow

    Hello @metalabteam, Upon checking the workflow, it seems that in the Pabbly Chatflow: Send Image Message action, the Image URL field doesn't contain a valid file URL, causing the action to fail. Kindly map a file URL to avoid facing this issue.
  15. Preeti Paryani

    Facebook whatapp ads chatflow with Pabbly ChatFlow

    Hello @metalabteam, Could you please share the workflow URL so we can better assist you?
  16. Preeti Paryani

    How to Auto-Tag and Assign Clients in Chatflow Based on Message Keywords?

    Hello @vikas.vibrant, It appears that you have already connected with one of our team members over a Google Meet, and your queries were addressed during the session. We also see that the discussion is continuing via email under Ticket ID 18342. To avoid any confusion or duplication, please...
  17. Preeti Paryani

    Need Help: “Invalid OAuth 2.0 Access Token” When Calling Facebook Graph API in Pabbly

    Hello @sonuku, Thank you for reaching out. To assist you accurately, we request you to please share the API documentation you are referring to along with the exact endpoint you are trying to use. Additionally, it would be helpful if you could provide a short screencast showing: The method...
  18. Preeti Paryani

    Adding a WhatsApp Number on Chatflow

    The suggestion you received is not fully correct for Pabbly Chatflow. When a number is added in Chatflow, it is registered under the WhatsApp Cloud API. Unless the number is removed from both Chatflow and the Cloud API, you cannot register it on the WhatsApp Business App. Meta does not allow a...
  19. Preeti Paryani

    Adding a WhatsApp Number on Chatflow

    Hello @taxajca, Yes, you can follow that approach. You may delete the number from Chatflow and from the WhatsApp Cloud API, register it again on the WhatsApp Business App, and then reconnect it to Chatflow. This will allow you to use the number both on Chatflow and on your mobile device...
  20. Preeti Paryani

    Adding a WhatsApp Number on Chatflow

    Hello, Thank you for reaching out. Could you please confirm whether the number 8802912345 was added directly into Pabbly Chatflow, or if it was previously registered on the WhatsApp Business App? To clarify: If you want to use the same number both on Chatflow and on your mobile...
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