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  1. Preeti Paryani

    Autoresponder not sending Payment Received email

    For the specific ID, I am unable to spot any email. However, I have noticed a recent task history with the subject as Payment Recd: [email protected] , WEB-2022/04-AW: EXPLORING MYSTERIES OF FASCIA, Ticket Id - [13350359]. Task History ID -...
  2. Preeti Paryani

    Autoresponder not sending Payment Received email

    Hello @JSJSMB Norman, It seems the workflow is working fine, also the auto responders are working fine and triggering the workflow. Task History ID - IjU3NjUwNTZiMDYzMDA0MzY1MjZjNTUzZDUxMzI1MTY0NTQzMTBmMzIi_pc Task History ID - IjU3NjUwNTZiMDYzMDA0MzY1MjZjNTUzYzUxMzc1MTYyNTQzNTBmMzEi_pc
  3. Preeti Paryani

    Do price changes affect existing subscriptions?

    Hi @sven-bo, As your query has been answered, we’d appreciate it if you could share quick feedback on the support received: https://forms.gle/GAjS4wdPYKuhnEYV9 Thank you for your time. PS: We are closing this thread as answered.
  4. Preeti Paryani

    WhatsApp sync + Inbox issues, and contacts created via API are assigned to wrong (dummy) number

    Hello @enfasis, Thank you for reaching out and providing the details. Could you please confirm which type of WhatsApp number you have connected in Chatflow? Specifically, was it previously connected using WhatsApp Cloud API only, or is it linked with a WhatsApp Business App? This will help us...
  5. Preeti Paryani

    Do price changes affect existing subscriptions?

    Hi @sven-bo and @chirag-yopmail, Existing subscribers will continue at their current rate of $10/month. The revised price of $15/month will only apply to new subscribers who purchase the plan moving forward.
  6. Preeti Paryani

    Pass custom field data to AI assistant prompt

    Hello @axylus, Could you please clarify whether you are looking to achieve this within a flow or if you want to add the custom field under the AI assistant’s prompt? If it is under the prompt, please note that this is not feasible at the moment. You may add this request to our roadmap, and our...
  7. Preeti Paryani

    Amazon SES as SMTP Server - How?

    Hello @conleec, Thanks for adding the update. So, shall we consider this query has been resolved and close this particular thread?
  8. Preeti Paryani

    Flow Not Triggering – Need Support for Vedanshi Flow

    Hello @Abhishek Verma, Please try completing the process after closing the error, or wait for a while and then attempt the connection process again. Kindly let us know the outcome so we can assist you further.
  9. Preeti Paryani

    Flow Not Triggering – Need Support for Vedanshi Flow

    Hello @Abhishek Verma, It seems there is an issue with how the number was added in Chatflow. We request you to try adding the number again using the WhatsApp Connect method without deleting the existing one using the WhatsApp Connect method. If the issue persists, please share a screencast of...
  10. Preeti Paryani

    Flow Not Triggering – Need Support for Vedanshi Flow

    Hello @Abhishek Verma, Could you please let us know how you have connected your number in Pabbly Chatflow? Specifically, is the number connected to the WhatsApp Business APP or to only the WhatsApp Cloud API?
  11. Preeti Paryani

    Has Anyone Tried FluentCRM with Pabbly? (Also Found a Working Discount Code)

    Hello @alexbrian, Thank you for adding this to the forum. For better reach and to gather more responses from other users, we recommend posting the same in our Facebook community group: https://www.facebook.com/groups/pabbly.connect
  12. Preeti Paryani

    Issue saving Mexican phone numbers in mobile field

    Hello @enfasis, Our team has recently implemented some fixes related to Mexican numbers. I recommend trying to add the number again as you were doing earlier and let us know if it now works fine for you.
  13. Preeti Paryani

    Message send failed due to Meta policy

    Hello @hartamas, As per Meta’s documentation, the error (#131026) Message Undeliverable can occur if: The recipient number is not a valid WhatsApp number. The recipient has not accepted the latest WhatsApp Terms of Service & Privacy Policy. The recipient is using an outdated WhatsApp version...
  14. Preeti Paryani

    Problem starting conversation with Pabbly chatflow

    Hello @rfchong, This issue has been resolved, and we have tested the same. Now the initial message wouldn't appear twice under the chat.
  15. Preeti Paryani

    Problem starting conversation with Pabbly chatflow

    Hello @rfchong, We have escalated this concern to our technical team for further review. Please allow us some time, and we will get back to you with updates as soon as we receive them.
  16. Preeti Paryani

    How to add whatsapp group link in template

    Hello @LCRPAY, To create a WhatsApp template with a CTA button that allows users to join a WhatsApp group, please follow these steps in Pabbly Chatflow: Go to the Templates section and click Create Template. Select the appropriate category and language for your template. Add your Header, Body...
  17. Preeti Paryani

    How to pass the current date to AI Assistant?

    Hello @Sergio G, We have tested your use case, and it seems that at the moment this cannot be achieved entirely within the Pabbly Chatflow section. Currently, you can either use the customer’s message or the custom field (such as the current date you have saved), but not both together in the...
  18. Preeti Paryani

    Flow is not triggered

    Hello @hartamas, Thank you for the update. We are glad we were able to help. As your issue has been resolved, we’d appreciate it if you could share quick feedback on the support received: https://forms.gle/GAjS4wdPYKuhnEYV9 If you like our product, please consider leaving us a Google review...
  19. Preeti Paryani

    Flow is not triggered

    Hello @hartamas, Thanks for sharing the details. Upon testing, we found that your flow is set to trigger only when a user sends a text (e.g., "ad webinar to calendar"). If a user clicks the quick reply button, the flow will not be triggered, as this is the intended functionality. Please refer...
  20. Preeti Paryani

    How to connect template to another node?

    Hello @hartamas, You will need to add the content in order to connect a template with the next node.
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