Add/Deduct Credit on users account

[hpb]

I am not seeing how to add a credit to one of my client's accounts in subscription billing. I found a video showing how to do it that was done back in 22, but there doesn't seem to be an option now. I need to add a credit of 133 to one of my users accounts for use in his upcoming payment period. He accidentally subscribed twice, so I want to credit the month on his next renewal and then have it resume normal subscription payment after that.

 

[Preeti Paryani]

Hello @hpb,

In Pabbly Subscription Billing, to add or deduct credits for a user, go to the Subscription section and open the relevant subscription. Then, click on the three dots (as shown in the attached image) and select the “Add/Deduct Credit” option.

This will allow you to adjust the user’s credit as needed. Please refer to the attached image for better understanding.

 

[hpb]

That option does not exist. See attachment

 

[hpb]

Update... I think I see why - because it is a Paypal payment. Is that correct?

 

[ArshilAhmad]

Please check this out: