Affiliate showing up as Unpaid Customer

[botbuilders_tech]

I added myself as an affiliate (to test the module) and when I check the customers tab, it is showing me as Unpaid customer.

IMO, this doesn't make sense.

Also, are affiliates also counted towards the Count of Customers under the Monthly plans?

 

[Vipin Mishra]

Hello Deepak,

We would like to inform you that Affiliate will always reflect in Customer section as Unpaid Customer since the affiliate has not purchased any of your product therefore it will reflect as Unpaid customer. Also, the Affiliate will never hamper your customer list since we reflect the affiliate in our Customer section but we do not count the affiliate as your Customer until the affiliate will not purchase any of your products.

If you need further support please reach out to us.

Regards,
Vipin Mishra

 

[botbuilders_tech]

Hello Deepak,

We would like to inform you that Affiliate will always reflect in Customer section as Unpaid Customer since the affiliate has not purchased any of your product therefore it will reflect as Unpaid customer. Also, the Affiliate will never hamper your customer list since we reflect the affiliate in our Customer section but we do not count the affiliate as your Customer until the affiliate will not purchase any of your products.

If you need further support please reach out to us.

Regards,
Vipin Mishra

so, this means Affiliates will not be counted towards the Customer limit of 50 (when I take the monthly plan) ?

 

[Vipin Mishra]

Hey Deepak,

You are right, the Affiliates will not be count as the Customer until they purchase any of your plan so they will not be counted towards the customer limit of 50.

Regards,
Vipin Mishra

 

[botbuilders_tech]

Thank you for the confirmtion.