Automation dropped a date

[Durkis]

Hello, thank you for your continuing assistance.

This automation suddenly dropped some dates and started throwing up error messages:

This is a clone of the automation before I repaired it:

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The start dates are not important, it is the due date that dropped out. It was a small matter to fix it, but I can you help me understand why it happened in the first place?

as you can see, the automation was creating tasks happily until 6/3:

Furthermore I have a question about cloning. If I cloned this automation and repaired the clone, then used the clone instead of the original, would all the existing automation information be lost, or would it preserved in the clone?

Thanks again for your great support,

Stuart

 

[Durkis]

what is the best place for me to review your product?

 

[PabblyMember3]

I have checked your account but, couldn't locate the actual workflow in which you faced the problem.

Can you share the task history ID so that, I can check it deeply?

As far as the cloning of workflow is concerned, If you want to use the cloned workflow then, the task history will not be inherited in the cloned workflow but the mapping related data will be preserved as it is. However, it is best practice to reconfigure each and every step of the cloned workflow to get seamless results.

You can review our product at our facebook group: https://www.facebook.com/groups/formget.deals/

 

[Durkis]

Thanks for engaging. The history is here:

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The clone of the broken workflow is in "working on" and is called

CLONE - [TESTING before moving to live - [Post quote email and task automation]]]

Thanks again.

 

[Supreme]

Hey @Durkis

Please map the due and start date while creating the tasks directly from the trigger response because the Plutios' trigger response is proving the date in the required format, so you can avoid formatting the date and can directly map the dates accordingly.

 

[Durkis]

Thanks!