Broken thing #312

Status: Closed · Asked by Raymond St Clair on · 0 views

Raymond St Clair — Question ·

Can you see the problem here!


I have allocated 100000 subscribers to each of my businesses here in PEM.


The screenshot attached proves it


But the Dashboard doesn't update???????????


Screenshot 2026-08-13 at 00.06.47.png
Screenshot 2026-08-16 at 02.46.47.png
Pabbly Support — Reply ·

Hello Raymond,

Thank you for reaching out and for sharing the screenshots.

We would like to clarify how the subscriber limit works in Pabbly Email Marketing.

The 100,000 subscribers limit is the maximum upper cap available for your account. However, this limit is not provided to each business individually.

As per our Fair Usage Policy, the initial subscriber limit is 25,000. Your current account has a limit of 35,000, which means the limit has already been increased from the initial allocation.

The subscriber limit is shared across all the businesses under your account. For example, if you have multiple businesses, the total subscriber limit remains the same, and you can divide that available limit among your businesses as required. Each business does not receive a separate 100,000 subscriber limit.

The subscriber limit can be increased gradually based on your account usage and requirements, up to the maximum limit of 100,000 subscribers.

We hope this clarifies how the subscriber allocation works. If you have any further questions or concerns, please feel free to let us know, and we will be happy to assist you.

Thanks and Regards,
Preeti Paryani
Customer Success Associate,
Pabbly.com

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