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Can I send an SMS message through Twilio when a reply is made to a Slack thread?

I have a set up where one workflow takes incoming SMS messages to Twilio and sends them to a Slack channel. That's working great.

I'd like to have responses to that message in Slack send an outgoing SMS message through Twilio to the original sender's number, but can't get it to work.

Any advice on how to do this?
 

Arshita

Moderator
Staff member
Hey @kpetrowski

As I can check from your workflow, it appears that the keys are changing when you perform the "Save and Send Test Request" action and when you receive a response from Slack.

2023-06-06_12h17_32.png
2023-06-06_12h17_42.png

To resolve this issue, I kindly request you to recapture the response first from the Slack application and then try the process again.
 
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