Cant delete credit card in account

Status: Closed ยท Asked by John Sharkey on ยท 0 views

John Sharkey โ€” Question ยท
Cant delete credit card in account
Pabbly Support โ€” Reply ยท

Hello John,

Thank you for reaching out to Pabbly Support.

For security purposes, please send the required authorization from the email address registered with your Pabbly account to support@pabbly.com.

Please include the following details:

  1. The last 4 digits of the card you want to remove.

  2. The following authorization statement: โ€œI authorize the Pabbly team to delete the card ending with XXXX from my Pabbly account registered under the email [your account email].โ€

Please replace XXXX with the last 4 digits of your card and provide your registered Pabbly account email.

Please note that if you have an active subscription, at least one valid card must remain on file as the default payment method. In that case, please add a new card through your billing/payment settings first. Once the new card is added, we can proceed with removing the old card.

Once we receive the authorization from your registered email, we will proceed accordingly and confirm once the card has been removed.

Thanks & Regards,
Naman Bansod
Customer Support Specialist
๐ŸŒ Pabbly.com
๐Ÿ‘‰ Rate your support

Back to all forum threads ยท Log in to reply