Error validating access token: Session has expired. What to do?
Status: Closed ยท Asked by Dorsality Health on ยท 0 views
Hello,
Thanks for reaching out.
The 'Error validating access token: Session has expired' message means the Instagram/Facebook access token used by your connection has expired or been invalidated. This commonly happens when the Facebook password was changed, Facebook invalidated the session for security reasons, or the connection is old, since these tokens are not permanent and eventually expire.
To resolve this, please create a fresh connection rather than only resetting the token in the app:
1. Open the affected workflow step in Pabbly Connect.
2. In the Connection dropdown, click 'Add New Connection' to create a new Instagram/Facebook connection (or select an updated existing one).
3. Re-authorize and grant all the required permissions.
4. Re-map any fields if needed and save the workflow.
5. Test the step โ the error should be resolved.
You can refer to this video tutorial to learn how you can create a new connection correctly in your Pabbly Connect account for Instagram (Developer) - https://www.youtube.com/watch?v=4Jmar8ulAJQ
Thanks & Regards,
Adeel Akhtar
๐ Pabbly.com
I already did that, but now appears this error at the last step of the automatation:
{
"error > message": "Unsupported post request. Object with ID \u002718101601397986347\u0027 does not exist, cannot be loaded due to missing permissions, or does not support this operation",
"error > type": "IGApiException",
"error > code": 100,
"error > error_subcode": 33,
"error > fbtrace_id": "ARUhewSnw7VXV-OOdHX2L4C"
}
Hello there,
Please create a new workflow without cloning. Then, set up Instagram (Developer): New Comment as the trigger step and capture a new comment.
Thanks & Regards,
Adeel Akhtar
๐ Pabbly.com