Executing the workflow 3 times

[Ravitej Janagouda]

Hello Experts
I have built an automation work flow

Convertkit leads --> Google sheets --> Whatsapp broadcast message (via API)
The issue is with the execution.

It executes 4 times. From Pabbly the details go to Google sheets. Look at the example below.

Name of the Automation: Convertkit to Googlesheet to WATI AUTOMATION
Task ID - IjE5MDIyNTAzNiI_3D
Task ID - IjE5MDIyNTAyNSI_3D
Task ID - IjE5MDIyNTAxOCI_3D
Task ID - IjE5MDIyNTAxNyI_3D

Kindly request to give a solution ASAP.

It's creating annoyance to my customers

Thanks
Ravi

 

[Supreme]

Hey @Ravitej Janagouda

As we can see from your workflow, you are getting the same trigger response multiple times and because of that, your leads are getting the same messages multiple times.

And the reason behind that is perhaps you have pressed the "Save & Send Request" multiple times which has created the webhook in your ConvertKit multiple times.

Solution -

1. You can delete the multiple webhooks from your ConvertKit account as mentioned in the following screenshot.

2. You can use the Filter action step after the trigger event where you can use the Webhook ID mentioned in your trigger response.

3. You can create a new workflow and delete the previous one which will create a new webhook only once and can send the data one time.

 

[Ravitej Janagouda]

Hi @Supreme Thanks for the response. I have done the changes.It started working ..
Thanks a lot