Facebook Lead Ads workflows are triggering old leads
Status: Closed · Asked by GIANPAOLO ANTONANTE on · 0 views
I’ve experienced the same issue as other users with the "Facebook Lead Ads" trigger.
I read in other threads that you are working on the cause.
I’d like to know if the problem has been resolved yet, and how I should proceed.
Hello,
Thank you for reaching out.
There was an issue with the Facebook Lead Ads – New Lead trigger event due to recent changes in the Facebook APIs, which caused the issue you experienced. We apologize for the inconvenience.
The required updates have now been completed, and the issue has been resolved.
Please check the trigger on your end and confirm if it is now working as expected.
If the issue still persists, please let us know, and we will be happy to assist you further.