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Facebook leads data are not received! Webhook response issue?

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Stypek

Member
Hello folks!

Need help with wired issue.
I was about to create fb leads ad -> google sheets workflow, but pabbly don't collect data from forms.
Poroblem is with each form but only in one page.

1692343106647.png


I send data via lead testing tool, and form form viewed after ad click.
All permissions on this page are ok - i can manage leads.
Other pages working well.

HELP!
Thank you <3
 
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Pabblymember11

Guest
Hey @Stypek

Kindly refer to the following video tutorial once and capture the real-time lead in the trigger response.

 

Stypek

Member
Thank you for answre @Supreme

I know how workflows works and how to setup them up.
Unfortunetely, leads data don't comming in even send real-tome lead.
 
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Pabblymember11

Guest
Kindly reconnect the Facebook Lead Ad trigger event and then try again.

1692765966083.png


Unfortunetely, leads data don't comming in even send real-tome lead.
Could you also provide the reference for this? That way, we can examine it and offer you appropriate guidance.
 

Stypek

Member
Still doesn't work :/

I tried reconnect the FB Lead ad trigger, create new connections, cancel and adding permisions again.
 
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Pabblymember11

Guest
Kindly share the workflow URL in which you have tried the same.
 
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Pabblymember11

Guest
Can you please reconnect the trigger event once and then try recapturing the webhook response?

1692943414026.png


 

Stypek

Member
Solved!

The reason why pabbly doesn't receive data from Leads is so tricky.
Is all about permissions :)


I sholud have a worker role in my customer bussines manager to have access to crm and lead data.
When my (FB) company was a bussines parnter, accesess weren't sufficent.

Thank you @Supreme for support and patience.
 
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