Facebook leads data are not received! Webhook response issue?

[Stypek]

Hello folks!

Need help with wired issue.
I was about to create fb leads ad -> google sheets workflow, but pabbly don't collect data from forms.
Poroblem is with each form but only in one page.

I send data via lead testing tool, and form form viewed after ad click.
All permissions on this page are ok - i can manage leads.
Other pages working well.

HELP!
Thank you <3

 

[Pabblymember11]

Hey @Stypek

Kindly refer to the following video tutorial once and capture the real-time lead in the trigger response.

 

[Stypek]

Thank you for answre @Supreme

I know how workflows works and how to setup them up.
Unfortunetely, leads data don't comming in even send real-tome lead.

 

[Pabblymember11]

Kindly reconnect the Facebook Lead Ad trigger event and then try again.

Unfortunetely, leads data don't comming in even send real-tome lead.

Could you also provide the reference for this? That way, we can examine it and offer you appropriate guidance.

 

[Stypek]

Still doesn't work :/

I tried reconnect the FB Lead ad trigger, create new connections, cancel and adding permisions again.

 

[Pabblymember11]

Kindly share the workflow URL in which you have tried the same.

 

[Stypek]

WORKING: https://connect.pabbly.com/workflow/mapping/IjU3NjUwNTZjMDYzNzA0MzE1MjY4NTUzMDUxMzIi_pc

NOT WORKING: https://connect.pabbly.com/workflow/mapping/IjU3NjUwNTZjMDYzZjA0MzI1MjZhNTUzNzUxM2Ei_pc

THX A LOT <3

 

[Pabblymember11]

Can you please reconnect the trigger event once and then try recapturing the webhook response?

 

[Stypek]

Solved!

The reason why pabbly doesn't receive data from Leads is so tricky.
Is all about permissions


I sholud have a worker role in my customer bussines manager to have access to crm and lead data.
When my (FB) company was a bussines parnter, accesess weren't sufficent.

Thank you @Supreme for support and patience.