FB lead ads link to google sheet error

Status: Closed ยท Asked by Ricky Loh on ยท 0 views

Ricky Loh โ€” Question ยท
Those duplicate ads which is pass few month pop up at the latest row. Please assist 
Screenshot 2026-09-22 100230.png
Screenshot 2026-09-22 100220.png
Pabbly Support โ€” Reply ยท

Hello Ricky,

Thank you for reaching out!

Please be informed that the APIs for Lead have recently changed, and we are currently making the necessary updates on our end. For now, we recommend using the New Lead โ€“ Instant trigger event if you are using New Lead only. Please make sure to connect the Owner's account while configuring this trigger, as the Admin account will not work with this event. Kindly check the screenshot for reference.

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We are also investigating this case from our end, and it will be fixed shortly. Once we have further updates, we will inform you accordingly.

Thanks & Regards,

Shekh Dilshekh

Customer Support Specialist

๐ŸŒ Pabbly.com

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Ricky Loh โ€” Reply ยท
Screenshot 2026-09-22 141226.png

The old lead those duplicate many times still keeping pop out ! what happen to your system ! Is affecting many workflow !

Pabbly Support โ€” Reply ยท

Hello Ricky,

As discussed earlier, there was an issue with the Facebook Lead Ads โ€“ New Lead trigger event, which caused the issue you experienced. We apologize for the inconvenience.

The issue has now been resolved. Please check on your end and confirm whether the trigger is working as expected. If the issue still persists, please let us know, and we will be happy to assist you further.

Thanks & Regards,

Shekh Dilshekh

Customer Support Specialist

๐ŸŒ Pabbly.com

๐Ÿ‘‰ Rate your support


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