Gmail Trigger not working

Status: Closed · Asked by Srisundar Senthiappan on · 0 views

Srisundar Senthiappan — Question ·
Hi, I am trying to create a workflow with pabbly connect. I have a subscription and used a gmail trigger only in this workflow. Why is the trigger not working? Can you support team help fix this? Your chatbot keeps telling me i will get a response in 24 hours. I am genuinely trying to migrate from zapier but if your support is so slow to repond and address issues i might have to reconsider. Any time i ask a question, your team responds with another question which takes another 10 hours for reply. Your team never provides a full solution that can resolve a basic issue. Can someone call and resolve this basic issue at the earliest?

Pabbly Support — Reply ·

Hello,
Thank you for reaching out.
To better understand your issue and your specific use case, we would like to schedule a call with you. You can pick a convenient time slot using the following link:
👉 Schedule a Support Call: https://www.draftmeet.com/book/lnk_1551ed3db28f572c4dfc2e893cb6e294
Once scheduled, we’ll discuss your workflow in detail and provide guidance to resolve the issue efficiently.
Looking forward to speaking with you.

Thanks & Regards,
Hrishabh
Customer Support Associate
🌐 Pabbly.com
👉 Rate your support

Pabbly Support — Reply ·

Hello Srisundar,

Thank you for your patience.

Our engineering team investigated the issue and identified that rapid duplicate notifications from Gmail caused the workflow to execute multiple times for the same email.

We have deployed a permanent fix to production to resolve this. Your workflow will now process incoming emails accurately without duplicate executions.

Please monitor your workflow and let us know if you experience any further issues. We're here to help!

Thanks & Regards,
Hrishabh
Customer Support Associate
🌐 Pabbly.com
👉 Rate your support

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