Google Business - New Review

[junaidsyed]

Hello. When I set up Google Business to get new reviews posted, I don't get the name of the business listed. I have multiple businesses and I want to be notified which company the review was posted to so I could respond accordingly. Even when I choose New Review Multi-Location option, it does not show the name of the business. Any suggestions. Please see attached images. Thanks

Right now, I have to create a new workflow for each company

 

[Pabblymember11]

Hey @junaidsyed

You can use the "Google My Business: Get Location" action step and map the Location id from the trigger response.

Please check out the following screenshot and try this on your end.

 

[junaidsyed]

I don't find the Results 2 and Results 3 options on the selection.

 

[junaidsyed]

Hey @junaidsyed

You can use the "Google My Business: Get Location" action step and map the Location id from the trigger response.

Please check out the following screenshot and try this on your end.

View attachment 12659

Could you please explain in detail? I don't see those options in selections. Also in the first step, I have tried New Review and New Review Multi-Location.

 

[Pabblymember11]

Hey @junaidsyed

Please cehck your workflow(CLONE - [MENZ Clinic - Google Review Notification]) where we have done the steps for you.

Also for your basic understanding, you can refer to the following screenshot.

You need to pass the Location Id in the "Get Location" action step whcih you can retrieve from the "Review Name" field data of the trigger response.

 

[junaidsyed]

Hey @junaidsyed

Please cehck your workflow(CLONE - [MENZ Clinic - Google Review Notification]) where we have done the steps for you.

Also for your basic understanding, you can refer to the following screenshot.

You need to pass the Location Id in the "Get Location" action step whcih you can retrieve from the "Review Name" field data of the trigger response.

View attachment 12691

Thank you. It is working. All your help is greatly appreciated.