Multiple videos get uploaded
Status: Open · Asked by Mohammad Mahmoudilari on · 0 views
Hello,
Thank you for reaching out!
The Dropbox trigger uses POST-based webhooks. When setting up the workflow, if the "Save & Send Test Request" button is clicked multiple times during testing, each click registers an additional webhook subscription directly inside your Dropbox account.
As a result, whenever a single file is uploaded, Dropbox sends multiple webhook events simultaneously to Pabbly Connect, causing the workflow to trigger multiple times.
How to Resolve This
To clean up the duplicate webhook registrations and stop multiple uploads:
Create a New Workflow: Create a brand new workflow in your Pabbly Connect account and set up the Dropbox $\rightarrow$ Frame.io trigger/action steps.
Save Only Once: Click "Save & Send Test Request" just once to capture the response and establish a single clean webhook connection with Dropbox.
Turn Off/Delete the Old Workflow: Turn off or delete the existing workflow (Dropbox to Frame.io Stratabeat) so it stops processing incoming events.
Once set up in a new workflow, test with a fresh file upload. It will trigger only once per file!
Please give this a try and let us know if you need any further assistance.
Thanks & Regards,
Hrishabh
Customer Support Associate
🌐 Pabbly.com
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