Pabbly workflow get invalid multiple times

Status: Closed · Asked by Waves Strategy Advisors on · 0 views

Waves Strategy Advisors — Question ·
in my account i have two workflow named:: Kajabi EW form to Zoom & Kajabi Webinar- Aisenesy Sat Webinar
we start this on every Thursday and end it on Saturday,, but between this period, esp on thur evening or Fri morning at approx 11 am or 12 noon (always),, this two workflow if we test (""Save &sent test request"") it is always invalid
need to get support why this happens always,,, both the workflow from kajabi to zoom it is working smoothly and without error
pfa files for reference
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Screenshot 2026-08-14 112124.png
Pabbly Support — Reply ·

Hello,

We have checked your workflow and found that you are currently using a deprecated version of the Kajabi integration.

We request you to please configure the workflow again using the correct and latest version of Kajabi.
image.png
Start by setting up the trigger event from scratch, capture a fresh response, and then configure and map the subsequent fields accordingly.

Once you have reconfigured the workflow, please test it and let us know if you continue to face any issues.

Thanks & Regards,
Anushka Sahu
Customer Support Associate
🌐 Pabbly.com
Waves Strategy Advisors — Reply ·

it is showing to get updated kajabi and pay $25 every month for api and connect here,, but is this issue for pabbly or due to old version of Kajabi

Pabbly Support — Reply ·

Hello,

As per Kajabi’s latest update, the Public API feature is available only with the new Pro Plan announced on September 16, 2025.

Therefore, to use the Kajabi Public API and configure the integration, you must have an active new Pro Plan subscription. This feature will not work for users who are on other Kajabi plans that do not include Public API access.

Please upgrade to the eligible Kajabi Pro Plan and then reconfigure the integration from scratch using the correct version of Kajabi.

Thanks & Regards,
Anushka Sahu
Customer Support Associate
🌐 Pabbly.com
Waves Strategy Advisors — Reply ·

Ok, they us check with team and do the further needful
Thanks and warm regards.

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