My Sheets are receiving Duplicate Leads Continuosly

Status: Closed · Asked by SYNOVATIVE Entertainment on · 0 views

SYNOVATIVE Entertainment — Question ·
Almost my every Leads are Repeated into Sheet, Today 3 of my sheets have received 4 leads on repeatalmost this happens in 4 to 5 Sheet, please look into it
Pabbly Support — Reply ·

Hello Ammar,

Thanks for contacting us.

Could you please share the Workflow URL so that we can look into it and provide information accordingly? Also, the details of the duplicate leads so that we can check the Task history accordingly.

Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're comfortable with this, please grant us permission by stating in your next email: "You have my permission to log into my Pabbly Connect account, and edit workflow {If required}. Here is the registered email address associated with it."

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Mario Somerville — Reply ·

Mismo problema en nuestra cuenta: ~300 flujos afectados.

Tuvimos que desactivarlos todos manualmente esta mañana porque empezaron a reprocesar y duplicar leads históricos. Los leads antiguos se volvieron a enviar a los CRM, Google Sheets y listas de correo de nuestros clientes, sin que hubiera entrado ningún lead nuevo. Los flujos siguen apagados.

@Equipo de Pabbly: ¿pueden indicarnos un plazo estimado para la solución?

Necesitamos saber:

1. ¿Cuándo quedará corregido el disparador de Facebook Lead Ads?

2. Una vez corregido, ¿es seguro reactivar los flujos tal como están, sin que vuelvan a duplicar los históricos? ¿O hay que reconectar o cambiar cada uno a "New Lead (Instant)"?

3. ¿Nos devolverán las tareas consumidas por las ejecuciones duplicadas?

Por favor publiquen una actualización aquí apenas esté resuelto. ¡Gracias!

Pabbly Support — Reply ·

Hello Mario,

Thank you for reaching out and sharing the details of the issue you are facing. We completely understand the seriousness of the situation and sincerely apologize for the inconvenience caused.

Please note that the current version of Facebook Lead Ads has been deprecated by Meta, which has led to unexpected behavior in the existing integration. Our Technical Team is already aware of this issue and is actively working on a fix.

Also, once the issue is fixed, the leads that were not received during this period will be processed, so no leads will be missed.

We assure you that we will inform you immediately once the issue is resolved. In the meantime, we truly appreciate your patience and understanding.

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

SYNOVATIVE Entertainment — Reply ·

Pabbly Support:
Hello Ammar,Thanks for contacting us.Could you please share the Workflow URL so that we can look into it and provide information accordingly? Also, the details of the duplicate leads so that we can check the Task history accordingly.Please be aware that to assist you effectively, we may need to acce

Almost Every Leads are receiving Dupliacate on sheets Below are the links of some Clients shared please look into it

https://connect.pabbly.com/v2/app/workflow/share/CEAFN18IUDMHTVc9D2oFIggcUFQFXwc7Bh8IGlZZVi4HXQBVAUABawFNV3VSCQdmBUxTOQNfDDRdSQIGBlAGdQEPBxUDAFUvAUwIc1cCCToIVgUtXz4#

https://connect.pabbly.com/v2/app/workflow/share/D0dSYFMEAmFUHgNpUzYNKlhMAQVQCQhsXEUFF1JdVS0DTgJXBkcJYw1BAmhfDAhpVRwIYgBcAz8OGgQAAFYIe1NJBBYEB1YsUB0BegNCCDsPUVJ6UzI#

https://connect.pabbly.com/v2/app/workflow/share/WhICMFQDAGMCSFI4BGEHIAsfCw8EXQNgUUhVR1RbXCRaFwhjVhdfNV8TAiAFUgdmAksJYwBcBj5YTAcDCV9TIFxFVXlVVlctB0oBegdkATJaBAIqVDU#

https://connect.pabbly.com/v2/app/workflow/share/WhJWZFQDCGtWHAdtBVpXcAgcAAQIUVI3XUQEFldYVy9XGQhNA0JbMV8TUTtVGlMyA0oAagRYUGsPGwYCCF5TIAYfBztUVwV_VBkAe1QVDzxaBFZ-VDU#

https://connect.pabbly.com/v2/app/workflow/share/WxNTYVMEUzBSGAdtAGVRdltPAAQGXFZrBB0BEwAPVCxWGwdsB0ZfNVgUVD5THAloVh8EblQIBz1fS1dTBFIFdgAaUlAEB1ErURxRKgxBXW5bBVN7UzI#

https://connect.pabbly.com/v2/app/workflow/share/WBAAMgVSBmVVH1c9UTQMK1tPVVEEXlFsBB0BE1BfVCxXGgJpBURYMg5CWXtQHwJjAksEbgZaBj8MGAsPB1EGdVxGAz9UV10nUB1WLQdWCjlYBgAoBWQ#

https://connect.pabbly.com/v2/app/workflow/share/DERXZV4JVDdUHlc9VDEBJlxIBQFSCFZrUksCEFNcVy9QHQBrBUQBawlFWXtQHwloVh8DaVQIBz4MGFVRB1EFdlJIBjpdXlAqA04CeQdKXG8MUld_Xj8#

https://connect.pabbly.com/v2/app/workflow/share/AEhRYwBXVTZTGVA6VDEMK19LCw8AWgY7AxpRQ1FeXCRUGVM4BkcAagtHBSdTHANiBE1VPwZaUWhcSFFVAFZRIgAZBjoBAgV_UB1UL1MKCzgAXlF5AGE#

https://connect.pabbly.com/v2/app/workflow/share/XRVRY1cACGsASlU_B2IAJ19LAgZVDwU4Bx4CEFZZVi5RHFQ_UBFcNl0RVHYFSlU0AElTOQJeVGwJHVdTAFYCcVROBytQU1ctVBkGfQJbCjldA1F5VzY#

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Pabbly Support — Reply ·

Hello Ammar,

I would like to inform you that the issue has now been resolved with the Facebook Lead Ads: New Lead trigger. Please check on your end and confirm if the trigger is working as expected.

If the issue still persists, please let us know, and we will be happy to assist you further.

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Pabbly Support — Reply ·

Hello Ammar,

I hope you’re doing well. I just wanted to follow up regarding my last message.

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

Pabbly Support — Reply ·

Hello Ammar,

I hope this message finds you well. I’m following up on my previous message. Further, this is our last follow-up. This Forum thread will be closed automatically as we have not received a reply. You can start a new thread or email us at support@pabbly.com to raise your concern.

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

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