Old leads appearing in pipedrive

Status: Closed · Asked by Marketing IPLNT on · 0 views

Marketing IPLNT — Question ·
I have workflows that when meta forms are submitted, it creates a person in Pipedrive, and right now there are a lot of leads coming in Pipedrive bur they are old, because the ads are not even runnning now, and on meta ads there´s no leads today.  I cant put one workflow URL beacuse it´s happening with a lot of them



image.png
Pabbly Support — Reply ·

Hello,

Thank you for reaching out!

Please be informed that the APIs have recently been changed for Facebook Lead Ads, and we are currently making the necessary updates at our end.

For now, we recommend using the New Lead – Instant trigger event. Please make sure to connect the Owner's account while configuring this trigger, as the Admin account will not work with this event.

image.png

We are also investigating this case from our end. Once we have further updates, we will inform you accordingly.

Thanks & Regards,

Shekh Dilshekh

Customer Support Specialist

🌐 Pabbly.com

👉 Rate your support


Pabbly Support — Reply ·

Hello,

Thank you for reaching out!

Please be informed that there was an issue with the Facebook Lead Ads – New Lead trigger event, which caused the issue you experienced. We apologize for the inconvenience.

The issue has now been resolved. Please check on your end and confirm whether the trigger is working as expected. If the issue still persists, please let us know, and we will be happy to assist you further.

Thanks & Regards,

Shekh Dilshekh

Customer Support Specialist

🌐 Pabbly.com

👉 Rate your support


Back to all forum threads · Log in to reply