Old leads appearing in pipedrive
Status: Open · Asked by Marketing IPLNT on · 0 views
I have workflows that when meta forms are submitted, it creates a person in Pipedrive, and right now there are a lot of leads coming in Pipedrive bur they are old, because the ads are not even runnning now, and on meta ads there´s no leads today. I cant put one workflow URL beacuse it´s happening with a lot of them
Hello,
Thank you for reaching out!
Please be informed that the APIs have recently been changed for Facebook Lead Ads, and we are currently making the necessary updates at our end.
For now, we recommend using the New Lead – Instant trigger event. Please make sure to connect the Owner's account while configuring this trigger, as the Admin account will not work with this event.
We are also investigating this case from our end. Once we have further updates, we will inform you accordingly.
Thanks & Regards,
Shekh Dilshekh
Customer Support Specialist