No funciona el "sender email address"

Status: Closed · Asked by Toni Garrido on · 0 views

Toni Garrido — Question ·
Me he dado cuenta que la aplicacion no envía correos. Es decir que el flujo de envio de correo se ha parado.
Cuando autorizo la cuenta y salvo sale error: "precondition check failed"
La autorización sale bien, pero el campo "Sender email address" no lo rellena y cuando grabo indica "que este campo es requerido.
Me pueden ayudar?
Gracias.
Pabbly Support — Reply ·

Hello Toni,

In checking your workflow task execution history, the step failures are caused by expired/revoked authentication tokens:

  1. Gmail Action Step: Failing with an OAuthException: invalid_grant (Token has been expired or revoked).

  2. Acumbamail Action Step: Reconnection is required to re-authorize the integration.

Required Action: Please open your workflow and establish a new connection for both applications (Gmail and Acumbamail):

  • For Gmail: Re-connect your Google account inside the Gmail step to generate a fresh OAuth token.

  • For Acumbamail: Re-authorize your Acumbamail account details within the Acumbamail step.

Once both connections are renewed, re-execute the failed tasks in your Task History or test with a new lead.

Please let us know if you encounter any errors while reconnecting!

Thanks & Regards,
Hrishabh
Customer Support Associate
🌐 Pabbly.com
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