Pabbly Kingsumo integration

[flavioparenti]

I am integrating Kingsumo.

The pabbly integration says it makes a check every 10 minutes, but it's been 4 hours and I have had news contestants who entered, but pabbly is not picking up anything.

Any chance someone could tell me why?

 

[ArshilAhmad]

Hey @flavioparenti,

Please grant me access to your workflow by adding me as a team member. This will allow me to gain a better understanding of your issue.
Once you have added me as a Team Member, do let us know the name of your workflow.
Email: [email protected]
Also, remember to revoke access once your query has been resolved.

Attaching a video for your reference:

 

[flavioparenti]

name of the workflow: KingSumo Zagomail >> SITO welcome

 

[ArshilAhmad]

Hey @flavioparenti,

Based on your task history, I can see that your workflow is functioning properly.

 

[flavioparenti]

No, I have more than 150 new contestants after the last activity (wich is almost 9 hours ago), and Pabbly is not picking up anything.

 

[ArshilAhmad]

Please log in to your KingSumo and Pabbly Connect accounts in an Incognito tab and re-authenticate your connection.

 

[flavioparenti]

Nothing, still not working

 

[flavioparenti]

Ok, it started back. If it happens again, I guess I'd have to do the same thing again, right

 

[ArshilAhmad]

Ok, it started back. If it happens again, I guess I'd have to do the same thing again, right

Yes, simply re-authenticate, and it will start working. Also, do this when you change the password of your KingSumo account.