Request to Verify My Mobile Number and Activate My Pabbly Connect Account
Status: Open · Asked by seinna herper on · 0 views
I hope you are doing well.
I am a student currently learning automation, and I want to use Pabbly Connect to practice automation and complete my automation course.
I have successfully created an account using my valid email address, but I am facing an issue with mobile number verification. I have only one mobile number, and it is already linked to another Pabbly account. Because of this, I am unable to verify my mobile number and activate my new account.
Here are my account details:
Email Address: [email hidden]
Mobile Number: +918319464264
I kindly request you to please check my issue and help me verify my mobile number for this email account, if possible under your account verification policy. I would really appreciate it if you could help me activate my account so that I can continue learning and complete my automation course.
As a student, I am currently in the learning phase and want to explore Pabbly Connect to understand how automation works in real-world scenarios. If I am able to use the platform successfully and my automation workflows work well, I would be happy to consider purchasing a paid plan in the future.
I have also attached a screenshot of the issue I am facing for your reference.
I would be very grateful for your support and assistance. Thank you for your time and consideration.
Best regards,
A Student Learning Automation
I hope you are doing well.
I am a student currently learning automation, and I want to use Pabbly Connect to practice automation and complete my automation course.
I have successfully created an account using my valid email address, but I am facing an issue with mobile number verification. I have only one mobile number, and it is already linked to another Pabbly account. Because of this, I am unable to verify my mobile number and activate my new account.
Here are my account details:
Email Address: [email hidden]
Mobile Number: +918319464264
I kindly request you to please check my issue and help me verify my mobile number for this email account, if possible under your account verification policy. I would really appreciate it if you could help me activate my account so that I can continue learning and complete my automation course.
As a student, I am currently in the learning phase and want to explore Pabbly Connect to understand how automation works in real-world scenarios. If I am able to use the platform successfully and my automation workflows work well, I would be happy to consider purchasing a paid plan in the future.
I have also attached a screenshot of the issue I am facing for your reference.
I would be very grateful for your support and assistance. Thank you for your time and consideration.
Best regards,
A Student Learning Automation
Hi,
Thank you for reaching out to us.
Since your mobile number is already linked to another Pabbly account, we request you to either remove the number from your existing account and then use it to verify your new account, or use a parent’s mobile number for verification.
Please try either of these options and let us know if you face any further issues.
Hi Vinay,
Thank you for your response.
I would like to explain my situation a little more. I am currently learning automation through a course, and in my course, it was explained that we could easily create a Pabbly Connect account using an email address. Mobile number verification was not mentioned as a requirement.
A few days ago, it seemed that accounts could be created without mobile number verification, but now I am facing this issue. I have a valid email address, and I have already created my account, but I am unable to activate it because my mobile number is linked to another account.
As a student, I currently have only one mobile number, and I cannot use another number. This issue may prevent me from practicing automation and completing my course.
I kindly request you to please consider verifying and activating my account using my valid email address, or help me find another possible solution.
My account email is: [email hidden]
I would be very grateful if you could help me resolve this issue so that I can continue learning automation using Pabbly Connect. If everything works well and I can use the platform successfully, I would also consider purchasing a paid plan in the future.
Thank you for your time, understanding, and support.
Best regards,
Seinna
Hi Seinna,
We understand your situation and appreciate your interest in using Pabbly Connect to learn automation.
However, due to security reasons, mobile number verification is required to activate your account. We request you to try either of the following options:
Use a family member’s or friend’s mobile number for verification, with their permission.
Remove your mobile number from your existing Pabbly account and then use it to verify your new account.
We understand the inconvenience this may cause and appreciate your cooperation. Please try either of these options and let us know if you need any further assistance.
Hi Vinay,
Thank you for your continued support and for understanding my situation.
I have one important question before proceeding with your suggestion.
If I remove my mobile number from my existing Pabbly Connect account and link it to my new account, will my old account continue to work normally? I already have some automation workflows set up in my old account, and I do not want to lose access to them or have them stop working.
Could you please confirm whether removing my mobile number will affect my existing account, its workflows, or any active automations? I do not want to take any action that could interrupt my existing workflows.
I would also like to share something personal with you. I noticed that your name is Vinay Jain, and I thought you might be from India. I am also Indian, and my name is Keshaw Maitry. I am from Raipur, Chhattisgarh.
I am currently a student learning automation, and I genuinely want to complete my course using Pabbly Connect. This account verification issue is creating a big obstacle for me.
Vinay, I kindly request you to please guide me toward any possible solution. I do not want to risk my existing account or its automations, and I would really appreciate your help in finding a safe way to activate my new account.
Thank you so much for your time, understanding, and support. I hope you can help me find a suitable solution.
Best regards,
Keshaw Maitry
Raipur, Chhattisgarh, India
Hi Keshaw,
Thank you for explaining your situation.
If your existing Pabbly Connect account has active workflows, I would not recommend removing your mobile number from that account at this stage, as we do not want you to risk disrupting your existing setup.
Since you do not have another mobile number available, I will forward your query to our concerned team to check whether an alternative solution is possible.
We kindly request you to be patient while our team reviews your case. We will update you as soon as we receive further information.
Thank you for your understanding and cooperation.
Hello Vinay,
Thank you so much for understanding my situation and forwarding my request to the concerned team.
I really appreciate your support and willingness to look for an alternative solution.
I have an existing Pabbly Connect account, and I do not want to disturb my existing workflows or setup. Unfortunately, I do not have another mobile number available to use.
I kindly request you to help me find a way to create another account using my existing mobile number and a different email address, if possible.
I am a student who is learning automation, and your assistance would be extremely valuable to me. I am happy to follow any official procedure or guidelines suggested by your team.
I will patiently wait for your team's update. Thank you again for your time and consideration.
Best regards, Keshaw