SFTP always has "queued" status?

Status: Open · Asked by Andrew Downie on · 0 views

Andrew Downie — Question ·
I'm using the Email Parser trigger to take an email sent with an image attachment and upload it to a specific folder on my server using SFTP.
The server is connected, we've tested that, it's fine.
The workflow triggers successfully, but the result always comes back as 'Status: Queued' and the upload does not complete:

image.png

I have a suspicion that our server is blocking the Pabbly IP address, but as you use dynamic IPs, it's impossible to say.

I would also like to know if there are any bottlenecks within Pabbly currently that might cause this to time out?
Pabbly Support — Reply ·

Hello Andrew,

Thanks for contacting us.

Kindly try after Whitelisting the Pabbly Connect IP address. Pabbly Connect IP is 44.224.102.169

Thanks & Regards,

Adeel Akhtar
🌐 Pabbly.com

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