Subscription naming

A customer can have multiple plans with us. But so that the customer can now see which subscription is for what exactly (on our side, a SaaS account), we would like to be able to display a individual parameter (like the SaaS account name).

When I add today two subscriptions to a customer, they don't see which subscription is for what exactly. Of course he sees the product name, but no individual parameter and therefore can't distinguish at all which subscription is for what in the case of two identical ones.

How someone an idea how to solve this?
 

Akanksha

Moderator
Staff member
Hello Joel,

We have a resolution for your use case. On the checkout page, you can add a custom field to collect the Restaurant name from the customer who is subscribing. Refer to the image below.

edbsnc10f363da1996dba23610ec92aca64ce60a79be5ebe8464a079e5875beb87a4faae42d782e75f432c951cd76a98eaf1642ddc8e316f4596223d6b3b67647d7fe002c868fd48dd7b6ae30f1df3daab6bb


This will be shown in the subscription details as well as on the Invoice in email notifications.

Now, even if you add a manual subscription for your customer, you get an option to define the restaurant name for which you are adding the subscription.


edbsnc10f363da1996dba23610ec92aca64ce60a79be5ebe8464a079e5875beb87a4faae42d782e75f432c951cd76a98eaf16ff0b6f24c2609e664b129aa3fc45293d0a55be225503a7f4f63ffa010e99cdc6


In this way, you will be able to distinguish the subscriptions of the same customer.

Hope this helps.
 
Top