Urgent: Severe Service Issues in Pabbly Chatflow Affecting Operations

[valconinfotech]

Dear Pabbly Support Team,

We are experiencing major issues with Pabbly Chatflow today, and it has severely affected our work.

The problems we are facing include:

• Not being able to intervene in chats
• Not being able to reply to messages
• Messages appearing on our end but replies taking extremely long to send
• In many cases, replies are not going through at all
• Overall instability and service interruptions throughout the day

Because of these issues, we are directly losing sales and leads, which is causing a serious impact on our business. We cannot afford disruptions of this level.

Kindly look into this on priority and resolve it as soon as possible.

Awaiting a quick response.

 

[valconinfotech]

Dear Pabbly Support Team,

We are experiencing major issues with Pabbly Chatflow today, and it has severely affected our work.

The problems we are facing include:

• Not being able to intervene in chats
• Not being able to reply to messages
• Messages appearing on our end but replies taking extremely long to send
• In many cases, replies are not going through at all
• Overall instability and service interruptions throughout the day

Because of these issues, we are directly losing sales and leads, which is causing a serious impact on our business. We cannot afford disruptions of this level.

Kindly look into this on priority and resolve it as soon as possible.

Awaiting a quick response.

 

[Preeti Paryani]

Hello @valconinfotech,

It appears that you have already raised a ticket with us via email for the same issue, and our team has responded there. Kindly reply to that email so we can continue the discussion.

Ticket ID: #20043

We are closing this thread to avoid any confusion.