Woocommerce is triggering processing order response 2-3 times sometimes, sending order notifications twice/ thrice.

[RaghavGakhar]

Your Task History ID

https://connect.pabbly.com/task/history?filter_status=applied&filter_by_workflow_id=IjU3NjIwNTZiMDYzNTA0MzI1MjY4NTUzNCI_3D_pc, https://connect.pabbly.com/task/history?filter_status=applied&filter_by_workflow_id=IjU3NjIwNTZiMDYzNTA0MzI1MjY4NTUzNCI_3D_pc, https://connect.pabbly.com/task/history?filter_status=applied&filter_by_workflow_id=IjU3NjIwNTZiMDYzNTA0MzI1MjY4NTUzNCI_3D_pc

Hi, in 90% of orders, order notifications on whatsapp/sms is going once but for rest of the orders, woocommerce is triggering response two or three times. When this happens, customer is getting order notification 2-3 times after placing one order.

 

[Pabblymember11]

Hey @RaghavGakhar

As webhook-based trigger events, WordPress and Woocommerce trigger events can only be activated once data has been received by the application's server.

You can also verify it by visiting the webhook.site testing site for webbooks.

To check if the webhook is being retrieved more than once in Webhook.site, you can copy the webhook URL provided by Webhook.site within WooCommerce or WordPress and perform the test event there. This will confirm the problem twice.

Here is an example video you can watch to follow the webhook problem:

 

[RaghavGakhar]

Well, I am aware this is not a pabbly issue but woocommerce issue and there are multiple unsolved threads on github on webhooks firing multiple times from order update.